Troubleshooting Guide
Symptoms
Possible Cause
Action
Check that the plug
is connected
Does not function
No electrical supply
Check that the main
switch is turned on
Aluminium grease filters
Clean the filters and
clogged
replace when dry
Poor airflow
Carbon
grease filters
Replace
carbon
filters
clogged
with new sets
Motor running but
Butterfly valve jammed
Contact technician
no airflow
High temperature safety
The kitchen is not
device activated
sufficiently ventilated
Motor cuts out after a
few minutes
The hood is installed too
near the cooktop
The hood must be at least
65
0
mm from the cooktop
In re-circulating mode,
Strong cooking smell
Carbon
filters not installed
carbon
filters must be
installed
Oil dripping onto stove
Aluminium grease filters
Wash the aluminium
saturated
grease filters
Whirring sound
Foreign object in contact
Contact technician
with fan blade
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