17
EN
TROUBLESHOOTING
Problem
Possible cause and suggested solution
Failed operation.
Check whether the appliance is connected to
power or whether the plug is in well contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial
circuits have tripped.
Odor.
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the freezer.
Long-time operation
of the compressor.
Long operation of the freezer is normal in summer
when the ambient temperature is high.
It is not suggestible having too much food in the
appliance at the same time.
Food shall get cool before being put into the
appliance.
The doors are opened too frequently.
Doors cannot be
properly closed.
The door is stuck by food packages Too much food
is placed.
The freezer is tilted.
Loud noise.
Check whether the floor is level and whether the
freezer is placed stably.
Check whether accessories are placed at proper
locations.
Surface condensation.
Condensation on the exterior surface and door
seals of the freezer is normal when the ambient
humidity is too high. Just wipe the condensate
with a clean towel.
Abnormal noise.
Buzz: The compressor may produce buzzes during
operation, and the buzzes are loud particularly
upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance
may produce creak, which is normal.
