23
EN
TROUBLESHOOTING
• Please note, if a power failure occurs due to disconnection of the power cord,
or the power button has been pushed off during an ice making cycle, small
ice chips may formed and lodge in the automatic shovel causing it to jam. If
this occurs, the ice chips may be removed by disconnecting the power cord
and gently pushing the shovel to the rear of the cabinet and removing the ice
chips, then restarting.
•
Please check if the water reservoir is flat when the ice shovel can not remove
the ice to ice basket. If not, please push the ice shovel gently by finger, then
press POWER button to restart.
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTIONS
The compressor works abnormally
with a buzzing noise.
The voltage is lower than recom-
mended.
Stop the ice maker and do not
restart until the voltage is normal.
Water shortage indicator light
is on.
1. There is no water.
2. The pump is full of air.
1. Add to some water until it
reaches MAX position.
2. Press POWER button to restart.
Indicator lights on control panel
are not on.
1. No power.
2. Blown fuse.
Replace fuse. / Turn power on.
The ice made is too large and with
pieces sticking together.
Ice of previous cycles left in the
water tray
Take out the ice under the standby
state.
The ice making process was cor-
rect, but no ice came out.
1. The compressor has no refriger
-
ant
2. Compressor damaged
3. Fan motor damaged
Call the service hotline.
All indicators twinkle simultane-
ously.
1. Water tray is blocked by ice
cube.
2. The motor is stuck, or the
motor falls off, or the motor is
damaged.
3. Micro switch is damaged.
1. Unplug the power to take out
the ice which blocking the tray,
then plug the power and press the
POWER button, the machine will
restart 3minutes later.
2. Call the service hotline.
The machine has been working,
but the water has been warming.
Solenoid broke down
Replace the solenoid valve.
When the ice is full, the machine
does not display the ICE FULL Icon
1. Ice full sensor damaged
2. Sunlight interference
1. Replace the ice full sensor.
2. Making ice indoor.
3. Call the service hotline.
