44
EN
TROUBLESHOOTING
Problem
Possible Cause
Suggested Solution
Error code Er1
Upper sensor error
Switch off the appliance,
open the door and let it cool
down for 10 minutes. Restart
the appliance. If the problem
persists, contact a service
center for inspection and
repair.
Error code Er2
Short circuit of the upper
sensor
Error code Er3
Error of the lower sensor
Error code Er4
Short-circuit of the lower
sensor
Error code Er7
Evaporator sensor error
Contact a specialist company
for inspection and repair.
Error code Er8
Short circuit of the evaporator
sensor
No display on the screen
Check whether the power
supply plug is plugged
Re-energize.
Display panel in poor contact
Contact a specialist company
for inspection and repair.
Oven lamp does not light.
Oven lamp is damaged
Replace the lamp.
Poor contact
Contact a specialist company
for inspection and repair.
Exhaust fan does not work
Fan is damaged
Contact a specialist company
for inspection and repair.
No response from the button
PCB is failed or damaged
Contact the after-sales
department for repair
Control panel Just time LED
flash, other buttons no
response.
Be sure the water tank have
water and tank is put into
Oven.
No steam
Water pipe is blocked
Contact a specialist company
for inspection and repair.
Evaporator heater is damaged
Water intake system is
damaged
