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WARRANTY INFORMATION

The warranty period for this pod is found on the packaging and full details are 
on the Kiwi Camping website - www.kiwicamping.co.nz. 

KEY POINTS:
The original purchaser of this product is offered a warranty if during this time 
period the product fails due to a fault in either materials or workmanship. 
Service under this warranty is available by returning the product, with 
your proof of purchase, to where it was purchased. If after inspection it is 
determined that the product is defective, we will repair or replace it (at our 
discretion) free of charge. This warranty does not cover misuse, damage 
caused by accident, storm or wind damage, mildew, neglect, UV degradation 
and fair wear and tear. Please note, the warranty on this tent will be deemed 
void if the product is used for any purpose other than a temporary shelter. If 
the claim is not deemed a warranty or is outside it’s warranty period, we can 
repair the product at a nominal cost.

Distributed by:  

Aber Living, Hamilton, NZ

www.kiwicamping.co.nz

5224-06/20

SHELTER CARE INSTRUCTIONS

PLEASE READ ALL OF THE SHELTER CARE INFORMATION AND 
INSTRUCTIONS INCLUDED WITH THIS SHELTER BEFORE USING 
YOUR SHELTER FOR THE FIRST TIME.

1.  Before you use your new shelter, fully unpack and pitch it at home. It is important to 

familiarise yourself with the set up procedure and the various features.

2.  Select a site that is level, clear of any sharp objects, is dry, will drain well if it rains 

and is protected from wind and other elements.

3.  Keep clear of overhead power lines and trees when setting up your shelter.
4.  For best and easiest results, enlist the help of at least one other person to assist in 

pitching the shelter.

5.  Keep all flame and heat sources away from this tent fabric. Do not use open flame 

or gas appliances in or near your shelter.

6.  Do not use aerosol sprays or any solvent based products in or around your shelter 

as these could damage the fabric or special coatings. These products include but 
are not limited to: repellent spray, hair sprays, alcohol, detergents, fly spray, petrol, 
kerosene etc.

7.  Please note, the warranty on this shelter will be deemed void if the product is used 

for any purpose other than a temporary, recreational use shelter.

8.  Handle the poles carefully. When unfolding and folding the poles, do not allow the 

shock cord to pull and snap the ends together. This can damage the poles ends 
and result in breakage when the pole is tensioned.

9.  Especially in windy conditions, it is essential that you attach guy ropes and fasten 

them to the ground. We suggest you insert the pegs into the ground at a 45° angle 
towards the shelter, not straight down. Please note, your shelter will not be covered 
under warranty if wind damage occurs.

10.  Use all of the guy ropes and pegs included to ensure your tent is secure and to 

prevent damage to both yourself and the tent. Check guy ropes/pegs daily.

11.  To clean your shelter, only ever use a soft sponge and warm water. DO NOT use 

excess force or other harsh cleaners to remove marks from the fabric.

12.  Ensure the shelter is completely dry and clean before storing away and ensure to 

store it in a dry environment.

IMPORTANT

1.  Under certain conditions (cold weather, high humidity etc.) condensation 

may form on the inside of your shelter. Condensation can occur for many 
reasons including vapour from your breath, perspiration, cooking nearby or 
wet clothing inside your shelter. This does NOT mean your shelter is leaking 
through the fabric. 

2.  Try to avoid pitching your shelter under trees as tree limbs, falling leaves, 

sap, bird droppings or excess water dripping from the trees can cause 
damage to the shelter fabric and its special coatings resulting in leakage or 
discolouration.

3.  Only remove the pegs by pulling on the peg itself. NEVER pull on the shelter 

or the webbing loops to remove pegs as it could result in damage to the 
shelter or personal injury.

4.  DO NOT leave shelter pitched for weeks at a time as extended exposure 

to the sun’s ultraviolet rays can damage and/or cause it to discolour. Your 
shelter will not be covered under warranty if you leave it up for many weeks 
at a time.

STORAGE

1.  NEVER store your shelter wet or dirty (even for short periods of time).
2.  NEVER store your pegs inside your shelter. Always use the separate bags 

they are supplied in.

3.  You may want to insure your shelter against loss or damage. 

Filename: 5224_KC074-530_Savanna 4 Ezi Up_Instr
Dimensions: 280mm W x 220mm H 
Colour: Black

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