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ASSISTANCE OR SERVICE
When calling for assistance or service, please know the purchase
date and the complete model and serial number of your
appliance. This information will help us to better respond to your
request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance. To locate factory
specified replacement parts in your area, call us or your nearest
designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Full-Width Duct Cover
Order Part Number 8285149 for 30" (76.2 cm) model
Order Part Number 8284753 for 36" (91.4 cm) model
Order Part Number 8284828 for 42" (106.7cm) model
Order Part Number 8284752 for 48" (121.9 cm) model
Telescopic Chimney Kit
Order Part Number W10254092
Air Duct Transition Kit
Order Part Number 4396915 for 48" (121.9 cm) model
Heat Lamp Kit
Order Part Number W10238212 for 30" (76.2 cm) model
Order Part Number W10238211 for 36" (91.4 cm) model
Order Part Number W10238211 for 42" (106.7cm) model
Order Part Number W10238209 for 48" (121.9 cm) model
Backsplash Kit (with heat lamp)
Order Part Number W10225950 for 30" (76.2 cm) model
Order Part Number W10225949 for 36" (91.4 cm) model
Order Part Number W10225949 for 42" (106.7cm) model
Order Part Number W10225948 for 48" (121.9 cm) model
Backsplash Kit (without heat lamp)
Order Part Number 8285148 for 30" (76.2 cm) model
Order Part Number 8284756 for 36" (91.4 cm) model
Order Part Number 8284827 for 42" (106.7cm) model
Order Part Number 8284755 for 48" (121.9 cm) model
