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15 Problems that can be resolved before calling the Customer
Care Centre

24

If the appliance is not working properly, the causes of the malfunction can be identified and resolved by
referring to chapter 14. If, on the other hand, no message is displayed, run the following checks before
calling the customer care centre.

PROBLEM

CAUSE

SOLUTION

The coffee is not hot

• The cups have not been

preheated.

• The infuser is too cold

• Heat the cups by rinsing them in hot

water or leaving them for at least 20
minutes on the cup warmer tray on the
lid (see note 3, chapter 5).

• Heat the infuser by pressing the 

button before making the coffee (fig.
11, see note 3, chapter 5).

The coffee is not creamy
enough

• The coffee is ground too

coarsely

• Wrong type of coffee

• Turn the grinding regulator one click

anticlockwise (see chapter 7).

• Use a type of coffee for espresso coffee

makers.

The coffee runs out too
slowly.

• The coffee is ground too finely. • Turn the grinding regulator one click

clockwise (see chapter 7).

The coffee runs out too
quickly.

• The coffee is ground too

coarsely.

• Turn the grinding regulator one click

anticlockwise (see chapter 7).

The coffee does not
come out of one of the
spouts.

• The spout holes are blocked.

• Scrape off the dry coffee residues with

a needle (fig. 23).

When the steam button
is pressed, no steam
comes out of the
cappuccino maker.

• The holes in the cappuccino

maker and steam nozzle are
clogged.

• Clean the holes in the cappuccino

maker and the steam nozzle (see
chapter 10 - fig. 22).

When the 

or

, button is pressed,

the appliance does not
deliver coffee, but only
water.

• The ground coffee may be

blocked in the funnel.

• Remove the ground coffee inside the

funnel using a knife (see chapter 8 -
note 5). Then clean the infuser and the
inside of the appliance (see description
in chapter 11.2).

When the 

knob is

turned, the appliance
does not switch on.

• The appliance is not plugged in

or the main switch on the rear
side of the appliance is not
switched on.

• Check that the power cable is plugged

into the mains socket and the main
switch is in the ON position.

The infuser cannot be
removed for cleaning.

• The appliance is on. The

infuser can only be removed if
the appliance is off.

• Turn the appliance off and remove the

infuser (see chapter 11.2).
IMPORTANT: the infuser can only be
removed if the appliance is off.
Attempting to remove the infuser when
the appliance is on may cause serious
damage.

501974402003_UK  8-10-2007  13:48  Pagina 24

Summary of Contents for KSCX 3610

Page 1: ...KSCX 3610 Instructions for use 501974402003_UK 8 10 2007 13 47 Pagina 1 ...

Page 2: ...501974402003_UK 8 10 2007 13 47 Pagina 2 ...

Page 3: ...tity of coffee in the cup 15 7 Regulating the coffee mill 15 8 Preparing espresso coffee using ground coffee instead of beans 16 9 Hot water delivery 17 10 Preparing cappuccinos using steam 17 11 Cleaning and maintenance 18 12 Changing and setting the menu parameters 20 13 Changing the language 22 14 Meaning of messages and what to do 23 15 Problems that can be resolved before calling the Customer...

Page 4: ...id L Infuser M Power cable N Cappuccino maker removable O Cappuccino maker nozzle removable P Measure for pre ground coffee Q Coffee grounds container removable R Grinding coarseness regulator S Coffee beans container T Compartment for measure U Ground coffee funnel V Mobile drawer W Accessories holder 1 Product description 4 O N I C B D V L Q E G F H P R S J T K U A W M 501974402003_UK 8 10 2007 ...

Page 5: ...1 Product description 5 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 13 501974402003_UK 8 10 2007 13 47 Pagina 5 ...

Page 6: ...1 Product description 6 17 18 19 20 21 22 23 24 25 26 27 501974402003_UK 8 10 2007 13 47 Pagina 6 ...

Page 7: ...ct ground coffee or if the MENU light is on to display the next parameter on the menu 8 Button to select hot water or OK to confirm 9 Button to rinse the appliance or if the MENU light is on to change the menu parameters 10 Button to activate or deactivate menu parameter setting mode MENU 11 MENU light 12 Steam knob To use the knobs turn them clockwise then release They work just like a switch 501...

Page 8: ...hall not be more than 3Kw Do not rest objects containing liquids inflammable or corrosive materials use the accessories holder to contain coffee accessories for example coffee measure Do not rest big objects that may block the movement of the appliance or unstable objects Avoid exposing the appliance to atmospheric agents The parts which could come into contact with coffee or milk conform to the p...

Page 9: ...ld be disconnected from the mains during installation or maintenance work The kitchen units coming into direct contact with the appliance must be heat resistant min 80 C To ensure correct ventilation leave an opening at the bottom of the unit following the sizes in the drawing 850 550 Min 450 560 450 20 455 595 527 368 74 361 80 Min 50 Min 80 Min Fasten metal strip using the two screws Minimum dis...

Page 10: ...void the cord entangling when extracting or inserting the appliance The power cord must be long enough to allow the extraction of the appliance for refilling the coffee bean container Regulations require that the appliance must be earthed The electrical connection must be made by a qualified electrician in compliance with the manufacturer s instructions and applicable local regulations 2 Put the a...

Page 11: ...e socket replaced with a suitable type by a qualified professional Observance of safety directives requires that a multi pole switch with a minimum contact gap of 3 mm be used for the installation Do not use multiple plug adapters or extension leads The power cable on this appliance must not be replaced by the user as this operation requires the use of special tools If the cable is damaged or requ...

Page 12: ... The appliance now displays PRESS OK Press the button After a few seconds a little water runs out of the cappuccino maker When the cup contains about 30cc of water the water stops running and it switches off 4 The appliance now displays TURNING OFF PLEASE WAIT and it goes off 5 Extract the appliance by pulling it outwards taking care to use the special handles open the lid and the container with c...

Page 13: ...ed a drop at a time or not at all turn the grinding coarseness regulator fig 10 one click clockwise see chapter 7 Turn one click at a time until the coffee is delivered satisfactorily NOTE 2 If the coffee is delivered too fast and is not creamy enough turn the grinding coarseness regulator fig 10 one click anticlockwise see chapter 7 Avoid turning the grinding coarseness regulator excessively othe...

Page 14: ...ean thoroughly making sure all residues deposited on the bottom are removed IMPORTANT when removing the drip tray the grounds container MUST be emptied even if it is not completely full If this is not done when next making coffee the grounds in the container may exceed the maximum level and block the appliance NOTE 8 while the appliance is running off coffee never remove the water tank If it is re...

Page 15: ...ry is either too fast or too slow in drips the grinding coarseness regulator can be adjusted fig 10 Turning it 1 click 1 number clockwise speeds up coffee delivery without drips Turning it 1 click anticlockwise slows down delivery giving a creamier appearance to the coffee These adjustments will only be evident after at least 2 cups of coffee have been run off The grinding coarseness regulator mus...

Page 16: ...l be lost inside the appliance dirtying it or the coffee will run off in drips and the message GROUND TOO FINE ADJUST GRINDER AND PRESS OK will be displayed A little water comes out from the steam spout NOTE 3 When dosing the quantity of coffee to be added use the measure supplied only NOTE 4 Use ground coffee for espresso coffee makers only Do not use coffee beans freeze dried coffee or other mat...

Page 17: ...urns back to the main menu Empty the container then fill it with about 100 grams of milk for each cappuccino to be prepared In choosing the size of the container bear in mind that the milk doubles or triples in volume You are recommended to use semi skimmed milk at refrigerator temperature Dip the cappuccino maker into the milk fig 2 taking care not to immerse the raised line on the cappuccino mak...

Page 18: ... dishwasher 11 1 Cleaning the coffee maker Clean the grounds container as described in chapter 5 note 7 whenever it requires emptying The water tank should also be cleaned regularly The drip tray is fitted with a level indicator red showing the level of water it contains When the indicator starts to become visible a few millimetres under the drip tray the drip tray must be emptied and cleaned Chec...

Page 19: ...vice door cannot be closed NOTE 2 If it is hard to insert the infuser before inserting it squeeze it to the right size by pressing it forcefully from the top and bottom simultaneously as shown in figure 27 NOTE 3 If it is still hard to insert the infuser leave it out of the appliance close the service door unplug from the mains then plug in again Wait for all the lights to go off then open the doo...

Page 20: ...d above Press the button then press the button repeatedly until the appliance displays START TIME 00 00 Press the button to set the auto start time If you hold the button down the time is changed rapidly Press the button to confirm the value Press once and the appliance displays the message AUTO START NO Press the button to modify the function the appliance displays AUTO START YES Press the button...

Page 21: ...empty the appliance displays the message RINSE COMPLETE PRESS OK BUTTON Press the button fig 17 and refill the water tank with clean water The descale programme is now terminated and the appliance is ready to make coffee again NOTE if the descaling cycle is interrupted before completion the appliance continues to display the descale message and the programme must be started again from the beginnin...

Page 22: ... there are 3 red squares on the test strip press the button until WATER HARDNESS 3 is displayed Press the button to confirm the value The coffee maker is now programmed to provide the descaling warning when necessary based on the actual hardness of the water 12 7 Resetting factory default settings If you change the original values the factory default values can be reset as follows Press the button...

Page 23: ... as described in chapter 8 FILL BEAN CONTAINER The coffee beans have run out If the coffee grinder is very noisy this means a small stone in the coffee beans has blocked the mill Fill bean container Contact an authorised service centre DESCALE This indicates the presence of lime scale in the appliance The descaling procedure described in chapter 12 3 needs to be performed as soon as possible PRESS...

Page 24: ... chapter 7 The coffee does not come out of one of the spouts The spout holes are blocked Scrape off the dry coffee residues with a needle fig 23 When the steam button is pressed no steam comes out of the cappuccino maker The holes in the cappuccino maker and steam nozzle are clogged Clean the holes in the cappuccino maker and the steam nozzle see chapter 10 fig 22 When the or button is pressed the...

Page 25: ...escribed in chapter 11 2 Repeat the operation first pressing the button as described in chapter 8 Remove the infuser and thoroughly clean the inside of the appliance as described in chapter 11 2 Repeat the operation but switch the appliance on first The coffee does not run out from the spouts but from around the service door The holes in the spouts are clogged with dry coffee The mobile container ...

Page 26: ...and proceed as follows 1 Remove the fuse cover A and fuse B 2 Fit replacement 13A fuse into fuse cover 3 Refit both into plug Important The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug Repla...

Page 27: ...501974402003_UK 8 10 2007 13 48 Pagina 27 ...

Page 28: ...5019 744 02003 Printed in Italy n 10 07 GB 501974402003_UK 8 10 2007 13 48 Pagina 28 ...

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