Before contacting the Customer Care Centre:
1. Try to solve the problem yourself based on the descriptions given in the “Troubleshooting guide”.
2. Turn the appliance off and restart it to see if the fault persists.
If after carrying out the above checks, the fault persists, contact the Customer Care Centre.
Please give:
• a short description of the fault;
• the exact model of the oven;
• the service number (this is the number found after the word Service on the rating plate), located on the
internal edge on the right hand side of the oven opening (visible when the oven door is open). The
service number can also be found in the warranty booklet;
• your full address;
• your telephone number.
If repair work has to be carried out, contact the Customer Care Centre (Use of original spare parts is
guaranteed).
Failure to comply with these instructions could compromise the safety and quality of your
product.
DECLARATION OF CONFORMITY
• This oven was designed to come into contact with foodstuffs and complies with Regulation
(CE) No. 1935/2004.
• It was exclusively designed for use as a cooking appliance. Any other use of the appliances
(e.g. heating rooms) is considered improper and subsequently dangerous.
• It was designed, produced and launched onto the market in compliance with:
- the safety requirements of 2006/95/EC directive concerning “Low Voltage” electric
appliances (replacing 73/23/EC directive and subsequent amendments).
- the safety requirements in the “EMC” Directive 89/336/EEC.
- the requirements of Directive 93/68/EEC.
After Sales Service
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