9
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the
same size as the surface cooking area. Cookware should not
extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware”
section.
■
Is the cooktop control set to the proper heat level?
See
“Cooktop Controls” section.
■
Is the appliance level?
Level the appliance. See the
Installation Instructions.
Display shows messages
■
Is “E” flashing on the surface cooking area display?
Thoroughly wipe or remove any object on touch keys. When
finished cleaning, touch the correct key. The flashing should
stop.
■
Is “E” flashing on all the surface cooking area displays
with a signal beeping?
The main switch has been kept on
for more than 5 seconds. Wipe up any soil on the touch keys.
Remove any objects on the touch keys. Reset the cooktop.
■
Is the display flashing when you place a saucepan on an
induction surface cooking area?
Check that the saucepan
is electromagnetic. Check that the diameter of the saucepan
is large enough. Center the saucepan on the surface cooking
area. Allow the saucepan to cool down in the event that it has
become hot when used. Switch the surface cooking area off,
then on again. If the display still does not light up, turn power
off at the circuit breaker. Wait 20 seconds and turn power
back on.
■
Is the Performance boost function display flashing and
switching off?
The Performance boost function operates the
surface cooking area with the most power. During long
cooking times, it is possible that the function will switch the
surface cooking area off to protect the cooktop from
overheating. You can continue to use the cooktop if the
display is not flashing.
■
Is the display flashing “Er” and numbers?
If an “Er” and a
series of numbers appear in the display panel, turn power off
at the circuit breaker. Turn on again, if problem continues call
customer service. See “Assistance or Service” section.
■
Is the display flashing “F” and numbers?
If “F” and a
number are alternately flashing on the display, refer to the
following table for possible solutions.
Operational cooktop sounds
■
Is there a low humming?
This occurs when cooking at high
power. The cause of this is the amount of energy which is
transmitted from the appliance to the cookware. This sound
will quiet or go away when the power is turned down.
■
Is there a crackling?
This sound occurs when cookware is
used which consists of different materials. The noise is
caused by vibrations in the joint faces between the different
layers. It may change depending on the amount and type of
food being cooked.
■
Is there a fan noise?
The electronics require a controlled
temperature in order to function reliably. The cooktop is fitted
with a fan which runs at various speeds according to the
temperature detected. The fan may also continue to run even
after the cooktop has been switched off, if the temperature it
detects is too high.
Error
Code
Error
Solution
F0
An internal error
was detected.
Disconnect power. Wait
5 seconds before reconnecting
power. If the symbol appears
again, call customer service.
F2
The surface
cooking area is
too hot and has
turned off.
Remove the pans from the
surface cooking area. “F2” will
disappear when the surface
cooking area has cooled down. If
you turn the surface cooking area
back on and “F2” reappears, the
cooktop is still too hot. Turn off
the surface cooking area and
allow it to cool.
F4
The pot or pan is
too close to the
control panel.
Make sure the pot or pan is
centered on the surface cooking
area and nothing hot is on the
touch control panel. Wait
5 minutes for control panel to
cool. If “F4” appears after turning
the surface cooking area back on,
call customer service.
F8
The surface
cooking area has
been in operation
for too long.
The surface cooking area
automatic shutoff was activated.
Turn off the surface cooking area.
c1
The power
voltage is too
low.
Turn off the cooktop. Wait
5 seconds, then turn it back on. If
this continues, contact a qualified
electrician.
c2/c3
The surface
cooking area has
overheated.
The surface cooking area
automatic shutoff was activated.
Wait 5 minutes, for it to cool
down, then turn it back on.
