Requesting Assistance or Service
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Call the KitchenAid Customer Interaction Center
toll free at
1-800-422-1230.
When calling:
Please provide KitchenAid with the
purchase date, and the complete
model and serial number of your appliance (see
above). This information will help us better respond
to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line of
appliances
•
Installation information
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the
cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians are
trained to fulfill the product warranty and provide
after- warranty service anywhere in the United States.
To locate the KitchenAid designated service
company in your area, you can also look in your
telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your
correspondence.
If you prefer, you can call the Customer
Interaction Center at:
1-800-422-1230
or, visit our website at:
www.kitchenaid.com
