KitchenAid KCM0802, Instructions Manual

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English
17
WARRANTY AND SERVICE WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires,
or Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Portable Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Coffee Brewer for information on how
to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your Coffee Brewer
should fail within the first year of ownership,
KitchenAid will arrange to deliver an identical
or comparable replacement to your door
free of charge and arrange to have your
original Coffee Brewer returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please follow
these instructions to receive this quality
service.
If your Coffee Brewer should fail within the
first year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Coffee
Brewer, use the carton and packing materials
to pack up your original Coffee Brewer. In
the carton, include your name and address
on a sheet of paper along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Coffee
Brewer should fail within the first year of
ownership, KitchenAid Canada will replace
your Coffee Brewer with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
If your Coffee Brewer should fail within
the first year of ownership, take the Coffee
Brewer or ship collect to an Authorized
KitchenAid Service Centre. In the carton
include your name and complete shipping
address along with a copy of the proof of
purchase (register receipt, credit card slip,
etc.). Your replacement Coffee Brewer
will be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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