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REQUESTING ASSISTANCE OR SERVICE

Before calling for assistance or service, please
check  the  “Diagnosis  &Troubleshooting”  in
Section  5.  It  may  save  the  cost  of  a  service
call. For further help, follow these instructions.

If  you  need  assistance  or  service  in  the
U.S. A.:

Call the KitchenAid Consumer Assistance Cen-
ter toll free, at

1-800-422-1230

If you need assistance or service in Canada:

Call  the  Inglis  Limited  Consumer Assistance
Center telephone number toll-free, 8:30 a.m.
to 6:00 p.m. (EST) at:

1-800-461-5681

.

Our consultants are available to assist you.

When calling, please have the purchase date,
and the complete model and serial number of
your appliance handy. This information will help
with your request.

Our consultants provide assistance with:

Features and specifications on our full
line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized  customer  assistance
(Spanish & French (Canada) speaking,
hearing impaired, limited vision, etc.).

Referrals to local dealers, service com-
panies, and repair parts distributors.

KitchenAid service technicians are trained to
fulfill the product warranty and provide after-
warranty  service,  anywhere  in  the  United
States.  To  locate  the  authorized  KitchenAid
service  company  in  your  area,  you  can  also
look in your telephone directory Yellow Pages.

If you need to order replacement parts

, we

recommend that you only use factory autho-
rized parts. These parts will fit right and work
right, because they are made with the same
precision used to build every new KitchenAid
appliance.

To locate factory authorized replacement parts
in  your  area,  call  our  Consumer Assistance
Center telephone number or your nearest au-
thorized service center.

If you need further assistance

, you can write

to KitchenAid with any questions or concerns
at:

KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, Ml 49022-2692

In Canada, contact:

Consumer Relations Department
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please  include  a  daytime  phone  number  in
your correspondence.

TECH TIPS

Summary of Contents for 4322555

Page 1: ...JOB AID Part No 4322555 KITCHENAID BUILT IN ELECTRONIC TOUCH CONTROL CERAMIC COOKTOPS ...

Page 2: ...l being serviced refer to the Use and Care Guide or Tech Sheet provided with the cooktop The Wiring Diagram and Strip Circuits used in this Job Aid are typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service tech...

Page 3: ...s 2 2 Installation 2 3 COMPONENT ACCESS 3 1 Component Locations 3 1 Removing The Ceramic Glass Maintop 3 2 Removing The Control Power Boards AC Terminal Block 3 3 Removing The Fan 3 4 Removing An Element Limiter 3 5 COMPONENT TESTING 4 1 DIAGNOSIS TROUBLESHOOTING 5 1 WIRING DIAGRAM STRIP CIRCUITS 6 1 TECH TIPS 7 1 PAGE ...

Page 4: ... INTERNATIONAL COLLECTION P PROFESSIONAL COMMERCIAL S STANDARD PORCELAIN METAL T TEMPERED GLASS X 208 VOLT E ELECTRONICS CAPACITY SIZE SERIES CONFIG 1ST POSITION 2ND POSITION 1 STANDARD 0 30 WIDE 2 GRILL GRIDDLE 3 33 WIDE 3 TEMPERED GLASS 6 36 WIDE 4 COMMERCIAL 2 42 OR 12 WIDE 5 CERAMIC GLASS 5 15 WIDE 8 MODULAR DOWNDRAFT 0 2 BURNER ELEMENT SYSTEM FEATURES 0 STANDARD ELEMENTS BURNERS 1 RADIANT ELE...

Page 5: ...NUMBER LABEL AND WIRING DIAGRAM LOCATIONS The Model Serial Number label and Wiring Diagram locations are shown below Wiring Diagram Location on bottom of burner box Model Serial Number Location on bottom of burner box ...

Page 6: ...obey all safety messages This is the safety alert symbol This symbol alerts you to hazards that can kill or hurt you and others All safety messages will be preceded by the safety alert symbol and the word WARNING All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed ...

Page 7: ...1 1 KITCHENAID MODEL ELECTRONIC TOUCH CONTROL CERAMIC GLASS COOKTOPS KECC508G YKECC508G KECC568G YKECC568G SPECIFICATIONS ...

Page 8: ...te Black White Dimensions Overall Width Side to Side Front 30 36 Middle 31 1 2 37 1 2 Depth Front to Back 21 21 Height Top to Bottom 3 1 16 3 1 16 Cutout Width Side to Side 29 1 2 35 1 2 Depth Front to Back 20 1 2 20 1 2 Height Top to Bottom 2 7 8 2 7 8 Mounting Hardware Yes Yes Other Specifications Electrical 240 208 Volts 240 208 Volts Single Phase Single Phase 60 Hz 60 Hz Circuit 30 40 Total Co...

Page 9: ...requirements of the National Electri cal Code ANSI NFPA 70 latest edi tion orCSAStandardsC22 1 94 Cana dian Electrical Code Part 1 and C22 2 No 0 M91 latest edition and all local codes and ordinances 3 The cooktop should be connected directly to the fused disconnect or circuit breaker box through flexible armored or non me tallic sheathed copper cable The flexible armored cable extending from the ...

Page 10: ...al Where local codes permit connecting the frame ground conductor to the neutral white junction box wire not used for Ca nadian installations This cooktop must be connected to a grounded metallic permanent wiring sys tem or a ground connector should be connected to the ground terminal or wire lead on the cooktop This cooktop is manufactured with a frame connected green or bare ground wire Con nect...

Page 11: ...n Do Not fasten the cooktop to the countertop with clamps The cooktop will then be easy to remove if servicing is ever required screw clamp countertop cooktop slot burner box clamp screw assembly clamp tab Excessive Weight Hazard Use two or more people to move and install the cooktop Failure to do so can result in back or other injury WARNING 4 Secure the cooktop to the countertop by hand tighteni...

Page 12: ...2 4 NOTES ...

Page 13: ...LOCATIONS NOTE The KitchenAid Model KECC508 cooktop is shown below however the other built in electronic touch control cooktop com ponents are identical and are serviced in the same manner AC TERMINAL BLOCK Ceramic Glass Maintop Power Board Control Board AC Terminal Block Fan LR Element 1200W LF Element Inner 1000W Outer 1400W RF Element 1200W RR Element 1800W Limiter Keyboard Glued To Glass Figur...

Page 14: ...ftheelectricalpowertothecooktop 2 Remove the cooktop from the cabinet and set it on a padded surface to protect the countertop Refer to Figure 3 2 for the following steps 3 Remove the ten 10 screws from the side flanges of the burner box 4 Lifttheceramicglassmaintopofftheburner box and disconnect the ribbon cable from its connector 5 If you are replacing the ceramic glass maintop remove the contro...

Page 15: ...ner Box Screw Screw 1 Turnofftheelectricalpowertothecooktop 2 Remove the cooktop from the cabinet and set it on a padded surface to protect the countertop 3 Remove the maintop from the burner box see page 3 2 for the procedure Refer to Figure 3 3 for the following steps 4 To remove the control board a Disconnect the ribbon cable from the connector b Unclip the board from the standoffs and remove i...

Page 16: ...careful REMOVING THE FAN 1 Turnofftheelectricalpowertothecooktop 2 Remove the cooktop from the cabinet and set it on a padded surface to protect the countertop 3 Remove the maintop from the burner box see page 3 2 for the procedure Refer to Figure 3 5 for the following steps 4 Remove the four screws from the fan grille at the bottom side of the burner box 5 Disconnect the two fan wires from the fa...

Page 17: ...ctricalpowertothecooktop 2 Remove the cooktop from the cabinet and set it on a padded surface to protect the countertop 3 Remove the maintop from the burner box see page 3 2 for the procedure Refer to Figure 3 6 for the following steps 4 Disconnect the wires from the limiter and element terminals 5 Lift the element off the rail 6 To replace the limiter remove the two mounting screws from the botto...

Page 18: ...3 6 NOTES ...

Page 19: ...uld indicate between 1500 and 1600 ohms ELEMENTS Electrical Shock Hazard Disconnectfromelectricalsupplybeforeser vicing unit Failure to do so could result in electrical shock or other personal injury WARNING Test Procedure Refer to page 3 5 for the procedure for servic ing the elements Totestanelement performthefollowingsteps 1 Useanohmmeterandsettherangeswitch to R x 1 2 Disconnect the wires from...

Page 20: ...Test Procedure Refer to page 3 5 for the procedure for servic ing the limiters To test a limiter perform the following steps 1 Useanohmmeterandsettherangeswitch to R x 1 2 Disconnect the wires from the limiter you wish to test 3 Touch the ohmmeter leads to the indi cated limiter terminals You should obtain the following readings 1A to 2A Continuity closed contacts 1B to 2B Infinity open contacts ...

Page 21: ...A disconnect the wires from the board terminals indicated in the chart and connect the ohmmeter test leads to the wires Electrical Shock Hazard Disconnectfromelectricalsupplybeforeser vicing unit Failure to do so could result in electrical shock or other personal injury WARNING Element Test Point 1 Test Point 2 Test Result LF Large Orange P4 Orange Black P10 41 Ω LF Small Orange P4 Orange White P6...

Page 22: ...1B to 2B disconnect the plug from the board pins at JP3 and connect the ohmmeter test leads to the indicated plug wires Electrical Shock Hazard Disconnectfromelectricalsupplybeforeser vicing unit Failure to do so could result in electrical shock or other personal injury WARNING Element JP3 Connector To Connector Wire Color Test Result LF Vss 1 LF 2 Orange Open LR Vss 1 LR 3 Tan Open RR Vss 1 RR 5 ...

Page 23: ...eter test leads to the terminal and the wire connector Electrical Shock Hazard Disconnectfromelectricalsupplybeforeser vicing unit Failure to do so could result in electrical shock or other personal injury WARNING U1 U2 P2 P4 P3 P1 6 1 1 JP2 Relay 2 Relay 7 Relay 4 Relay 3 Relay 1 JP2 Black Red Connector Wire Color Test Result JP2 Black Red 1550 Ω ...

Page 24: ...to the indicated leads Electrical Shock Hazard Disconnectfromelectricalsupplybeforeser vicing unit Failure to do so could result in electrical shock or other personal injury WARNING JP3 U1 U2 P20 P24 P25 P18 P17 P16 P2 P4 P3 P1 P14 P10 P8 P6 6 1 1 JP2 U1 U2 P21 P22 1100 Ω 1100 Ω 320 Ω 320 Ω ...

Page 25: ... Blue White Tan White Brown White Orange Black Orange White VAC VAC VAC VAC VAC Electrical Shock Hazard The following tests require power to be ap plied to the cooktop Use only the meter test probes and touch the points indicated in the chart Do not touch the board with your fingers Failure to do so could result in electrical shock or other personal injury WARNING Relay No Terminal No Wire Color E...

Page 26: ...4 8 NOTES ...

Page 27: ... circuit breaker Seethe ElectronicTouch Controls in the Using Your Cooktop section of the Use and Care Guide The touch controls do not re spond The correct sequence to operatethetouchcontrols is not being followed Thetouchcontrolsarenot being touched in the cor rect location Seethe ElectronicTouch Controls in the Using Your Cooktop section of the Use and Care Guide Cooking does not have the desire...

Page 28: ...5 2 NOTES ...

Page 29: ...6 1 WIRING DIAGRAM STRIP CIRCUITS WIRING DIAGRAM ...

Page 30: ... Opens 1075 F Closes 150 F VSS P10 P6 Relay 2 Relay 1 P8 ELEMENT ELEMENT DUAL ELEMENT ABOVE 150 F LIMITER BELOW 1075 F L1 L2 Triac POWER BOARD LIMITER ELEMENT POWER BOARD P22 P3 2A 3 1 Fan 1A N C 2B 1B LR N O Opens 1075 F Closes 150 F VSS Relay 3 P18 P17 SINGLE ELEMENT ABOVE 150 F LIMITER BELOW 1075 F ...

Page 31: ...g impaired limited vision etc Referrals to local dealers service com panies and repair parts distributors KitchenAid service technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the authorized KitchenAid service company in your area you can also look in your telephone directory Yellow Pages If you need to order replaceme...

Page 32: ...ctrical or plumbing codes D Any labor costs during the limited warranties E Replacement parts or repair labor costs for units operated outside the United States and Canada F Pickup and delivery This product is designed to be repaired in the home G Repairs to Ceramic glass cooktop if it has not been cared for as recommended in the Use Care Guide H Repairs to parts or systems resulting from un autho...

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