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Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control(s)” section.
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Are the doors closed completely?
Push the doors firmly shut. If they will not shut all the way, see
“The doors will not close completely” later in this section.
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Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder.
Clean the condenser coils. Refer to the “Cleaning Your
Refrigerator” section.
NOTE: Your new refrigerator will run longer than your old one due
to its high efficiency motor.
The refrigerator seems to make too much noise
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The sounds may be normal for your refrigerators.
Refer to the “Understanding Sounds You May Hear” section.
The ice maker is not producing ice
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Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the
“Setting the Control(s)” section.
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Is the wire shut-off arm in the OFF (arm up) position?
Lower the wire shut-off arm to the ON (arm down) position.
See the “Ice Maker Operation” section.
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Is the water line shut-off valve to the refrigerator turned
on?
Turn on the water valve. See the “Connecting the Refrigerator
to a Water Source” section.
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Is an ice cube jammed in the ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
Refer to the “Ice Maker Operation” section.
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Does the ice maker mold have water in it or has no ice
been produced?
Check to see if your refrigerator has been connected to your
home water supply and the supply shut-off valve is turned on.
Refer to the “Connecting the Refrigerator to a Water Source”
section.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
The ice maker is producing too little ice
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Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
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Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
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Is the control set correctly?
Refer to the “Setting the Control(s)” section.
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Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the “Connecting the Refrigerator
to a Water Source” section.
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Is there a water filter installed on the refrigerator? This
filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure that
the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call a qualified
person or a technician.
Off-taste or odor in the ice
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Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
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Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
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Has food in the refrigerator been wrapped properly?
Refer to the “Refrigerator Features” section.
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Do the freezer and ice bin need to be cleaned?
See the “Cleaning Your Refrigerator” section.
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Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control.
Temperature is too warm
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Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. Refer to
“Ensuring Proper Air Circulation” for the location of air vents.
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Are the door(s) opened often?
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
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Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can
take several hours for the refrigerator to return to the normal
temperature.
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Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control(s)” section.
There is interior moisture build-up
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Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer to
“Ensuring Proper Air Circulation” for the location of air vents.
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Is the door opened often?
To avoid humidity build-up, try to get everything you need out
of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed.
(When the door is opened, humidity from the room air enters
the refrigerator. The more often the door is opened, the faster
humidity builds up, especially when the room itself is very
humid.)
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Is the room humid?
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
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Is the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the
“Refrigerator Features” section. Wipe off damp food
containers before placing in the refrigerator.
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