WARRANTY
One Year Limited Warranty
The limited warranty program is the only one that applies to this unit, and it sets forth all the
responsibilities of KISAE. There is no other warranty, other than those described herein. Any
implied warranty of merchantability of fitness for a particular purpose on this unit is limited in
duration to the duration of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in materials and
workmanship for one year from the date of purchase without additional charge. The warranty does
not extend to subsequent purchasers or users.
Manufacturer will not be responsible for any amount of damage in excess of the retail purchase
price of the unit under any circumstances. Incidental and consequential damages are specifically
excluded from coverage under this warranty.
This unit is not intended for commercial use. This warranty does not apply to damage to units from
misuse or incorrect installation/connection. Misuse includes wiring or connecting to improper
polarity power sources.
Return/Repair Policy:
If you are experiencing any problems with your unit, please contact our customer service
department [email protected] or Phone
1-877-897-5778
before returning product to
retail store. After speaking to a customer service representative, if products are deemed non-
working or malfunctioning, the product may be returned to the purchasing store within 30 days of
original purchase. Any defective unit that is returned to manufacturer within 30 days of the date of
purchase will be replaced free of charge. If such a unit is returned more than 30 days but less
than one year from the purchase date, manufacturer will repair the unit or, at its option, replace it,
free of charge. If the unit is repaired, new or reconditioned replacement parts may be used, at
manufacturer’s option. A unit may be replaced with a new or reconditioned unit of the same or
comparable design. The repaired or replaced unit will then be warranted under these terms for the
remainder of the warranty period. The customer is responsible for the shipping charges on all
returned items.
Limitations:
This warranty does not cover accessories, such as adapters and batteries, damage or defects
result from normal wear and tear (including chips, scratches, abrasions, discoloration or fading
due to usage or exposure to sunlight), accidents, damage during shipping to our service facility,
alterations, unauthorized use or repair, neglect, misuse, abuse, failure to follow instructions for
care and maintenance, fire and flood.
If your problem is not covered by his warranty, call our Customer Service Department
[email protected] or
1-877-897-5778
for general information if applicable.
Service Contact Information
Email:[email protected]
Phone: 1-877-897-5778
www.kisaepower.com
