Kirkland Signature KS 10.0 User Manual Download Page 44 | Manualshive

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Kirkland Signature KS 10.0 User Manual Download Page 44

86

87

Problem

Causes

What to do

Indicator light on hearing aid
switches off when hearing aid
is removed from charger

“Auto On” feature is disabled

Switch on the hearing aid (chapter 9)

Indicator light on hearing aid
remains solid green after
removal from charger

Indicator light on hearing aid was red when
hearing aid was placed into the charger

Reboot the hearing aid (chapter 15)

Battery does not last the
whole day

Shortened battery life

Contact your hearing care professional. A battery replacement may be
required.

Phone call function does
not work

Hearing aid is in flight mode

Switch hearing aid off and then on again (chapter 14.2)

Hearing aid not paired to the phone

Pair hearing aid to the phone (chapter 12)

Charging does not start
(no Easy Line Power Pack used)

Charger not connected to power supply

Connect charger to power supply or Easy Line Power Pack (chapter 4.2)

Hearing aid not inserted correctly into
charger

Insert hearing aid correctly into charger (chapter 4.1)

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Summary of Contents for KS 10.0

Page 1: ...RECHARGEABLE Hearing INSTRUMENTS USER GUIDE PREMIUM Tcoil...

Page 2: ...contains a built in and non removable rechargeable lithium polymer battery Please also read safety information regarding handling rechargeable hearing aids chapter 23 Wireless hearing aids CE mark app...

Page 3: ...ing pleasure Please read the user guide carefully to make sure that you understand and get the most out of your hearing aids For more information about features and benefits simply contact your hearin...

Page 4: ...uch control 35 11 Connectivity overview 36 12 Initial pairing 37 13 Phone calls 41 14 Flight mode 46 15 Rebooting your hearing aid 49 Further information 16 Operating transport and storage conditions...

Page 5: ...the hearing aid is fully charged When fully charged the indicator light will be constantly on i e solid green light Before using your hearing aid for the first time it is recommended to charge it for...

Page 6: ...of the button for 3 seconds until the indicator light blinks On indicator light is solid green Off indicator light is solid red Enter flight mode When device is off press the lower part of the button...

Page 7: ...g pictures show the hearing aid model and charger accessories described in this user guide Charging contacts Anchor optional Speaker without earpiece attached Multifunction button with built in indica...

Page 8: ...s with left right indicators Kirkland Signature Charger Case Kirkland Signature Charger Case with optional Easy Line Power Pack Kirkland Signature Charger Case Indicator light for power micro USB conn...

Page 9: ...icro USB connection to external power supply Indicator light for battery status and external power Battery check button Easy Line Power Pack lock and release USB cable 3 m Power supply External power...

Page 10: ...the USB port on the charger c Plug the power supply into a power outlet d The indicator light is green when the charger is connected to the power supply a b d c Power supply specification Power suppl...

Page 11: ...commended to charge it for 3 hours The hearing aid must be dry before charging see chapter 17 Please ensure to charge and use the hearing aid within operating temperature range 5 to 40 Celsius 41 to 1...

Page 12: ...d green light The charging process will automatically stop when the batteries are fully charged so the hearing aids can be safely left in the charger It can take up to 3 hours to charge the hearing ai...

Page 13: ...s this can damage the tubes The hearing aid switches on automatically when removed from the charger The indicator light starts blinking The solid green light indicates the hearing aid is ready If you...

Page 14: ...ted to an external power supply the Easy Line Power Pack indicator light will show the current battery charge status of the Easy Line Power Pack Before using Easy Line Power Pack for the first time it...

Page 15: ...se ensure to charge the Easy Line Power Pack within operating temperature range 5 to 40 Celsius 41 to 104 Fahrenheit 5 Left right hearing aid markings There is a red or blue marking on the back of the...

Page 16: ...our ear Insert the earpiece into your ear canal If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your hearing aid 1 2 3 7 Removing the hearing aid Pull on the...

Page 17: ...ing aid is paired with a Bluetooth enabled phone a short press on the upper or the lower part of the button will accept an incoming call and a long press will reject an incoming call refer to chapter...

Page 18: ...ody Blinking green Hearing aid is switching on Solid red for 2 seconds Hearing aid is switching off If paired with a Bluetooth enabled device multiple functions can be accessed using touch control e g...

Page 19: ...or hi fi system Bluetooth enabled device e g cell phone TV Connector connected to TV 12 1 Initial pairing to a Bluetooth enabled device It is only necessary to perform the pairing procedure once with...

Page 20: ...ave 3 minutes to pair your hearing aids with your device 1 2 Your device shows a list of Bluetooth enabled devices Select the hearing aid from the list to simultaneously pair both hearing aids A beep...

Page 21: ...eight devices After your hearing aids have been paired to your device they will automatically connect again when switched on Caller s voice Your voice 13 Phone calls Your hearing aids connect directly...

Page 22: ...voice through the microphones short press 2 sec tap ear twice 13 2 Accepting a call When receiving a call a calling notification will be heard in the hearing aids The call can be accepted by tapping t...

Page 23: ...e multifunction button on the hearing aid more than 2 seconds or directly on your phone long press 2 sec tap ear twice 13 4 Rejecting a call An incoming call can be rejected by a long press on the upp...

Page 24: ...ions 14 1 Enter flight mode To disable the wireless function and enter flight mode in each hearing aid 1 If the hearing aid is turned off proceed to Step 2 If the hearing aid is on turn it off by pres...

Page 25: ...ing the button There is no light or acoustic notification at the end of the 15 seconds 1 In flight mode your hearing aid cannot connect directly to your phone 3 Keep pressing the button for 7 seconds...

Page 26: ...The hearing aid is now ready to use 2 16 Operating transport and storage conditions The product is designed such that it functions without problems or restrictions if used as intended unless otherwis...

Page 27: ...0 to 60 0 to 60 Atmospheric pressure 500 hPa to 1060 hPa 500 hPa to 1060 hPa 500 hPa to 1060 hPa 500 hPa to 1060 hPa Please ensure to charge the hearing aids and the Easy Line Power Pack regularly du...

Page 28: ...tics you should remove your hearing aid from your ear because these products may damage it Always make sure that the hearing aids and charger are dry and clean before charging Your hearing aids are re...

Page 29: ...g capsules Chargers Make sure that charger inserts are clean Never use cleaning agents such as household detergents soap etc for cleaning your charger Weekly Hearing aid Clean the earpiece with a soft...

Page 30: ...earing aid volume or sound quality is reduced The earwax protection should be replaced every four to eight weeks Refer to the Exchanging the earwax protection with CeruShield Disk in chapter 18 2 18 1...

Page 31: ...ully insert the speaker into the free opening under bin icon until it clicks After the click you will see the used earwax protector in the opening below the bin icon 3 To insert a new earwax protector...

Page 32: ...n the other Slide the earpiece over the speaker sound outlet The speaker and the earpiece should fit perfectly together 1 2 3 19 Service and warranty Serial numbers Hearing aid Receiver unit Left Righ...

Page 33: ...of Conformity Hereby the manufacturer declares that this product meets the requirements of the Medical Devices Directive 93 42 EEC as well as the Radio Equipment Directive 2014 53 EU The full text of...

Page 34: ...compliance label R NZ is for radio products supplied in the New Zealand market under conformity level A1 Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canad...

Page 35: ...mful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or televis...

Page 36: ...frequency Modulation Radiated power Bluetooth Range Bluetooth Profiles supported Immunity standards EN 60601 1 2 2015 IEC 60601 1 2 2014 EN 61000 4 2 2009 IEC 61000 4 2 2008 EN 60601 1 2 2015 IEC 6060...

Page 37: ...scription of symbols With the CE symbol Sonova AG confirms that this product including accessories meets the requirements of the Medical Devices Directive 93 42 EEC as well as the Radio Equipment Dire...

Page 38: ...horized representative in the European Community The EC REP is also the importer to the Europen Union This symbol indicates that it is important for the user to read and take into account the relevant...

Page 39: ...d as intended unless otherwise noted in these user guides The hearing aids are classified IP68 depth of 1 meter for 60 minutes and designed to be used in all daily life situations Therefore you do not...

Page 40: ...user to read and take into account the relevant information in this user guide Temperature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during storage 0 to 70 if no...

Page 41: ...of old or unused hearing aids and charger at waste disposal sites intended for electronic waste or give your hearing aid and charger to your hearing care professional for disposal Proper disposal prot...

Page 42: ...ing aid not inserted correctly into ear Insert hearing aid correctly chapter 6 Cerumen in ear canal Contact your ENT GP or hearing care professional Hearing aid too loud Volume too loud Decrease volum...

Page 43: ...d not inserted correctly into charger Insert hearing aid correctly into charger chapter 4 Charger not connected to power source Connect charger to external power supply chapter 3 Battery fully dischar...

Page 44: ...does not last the whole day Shortened battery life Contact your hearing care professional A battery replacement may be required Phone call function does not work Hearing aid is in flight mode Switch...

Page 45: ...start when using Easy Line Power Pack Easy Line Power Pack discharged Charge Easy Line Power Pack chapter 4 2 If the problem persists contact your hearing care professional for assistance Please chec...

Page 46: ...ended for use by people with tinnitus who also desire amplification It provides supplementary noise stimulation which can help defocus the user s attention from their tinnitus 23 Important safety info...

Page 47: ...e hearing aid is suitable for the home healthcare environment and due to their portability it may happen that it is used in professional healthcare facility environment like physician offices dental o...

Page 48: ...er person s state of health c a serious public health threat To report an unexpected operation or event please contact the manufacturer or a representative The rechargeable hearing aid contains lithiu...

Page 49: ...er of explosions oxygen rich environments or areas where flammable anesthetics are handled or where electronic equipment is prohibited If you feel pain in or behind your ear if it is inflamed or if sk...

Page 50: ...this hearing aid If swallowed consult a physician or hospital immediately as the hearing aid or its parts can cause choking Keep the Kirkland Signature Charger Case out of reach of children individua...

Page 51: ...use is necessary this equipment and the other equipment should be observed to verify that they are operating normally Use of accessories transducers and cables other than those specified or provided...

Page 52: ...se that any part of this product should remain in the ear canal it is strongly recommended to see a medical specialist for safe removal Avoid strong physical impacts to the ear when wearing a hearing...

Page 53: ...contains sensitive electronic parts Never wash the microphone inputs Doing so could cause it to lose its special acoustic features 23 2 Information on product safety Protect your hearing aid and charg...

Page 54: ...er supply is damaged after a shock the devices must not be used anymore Special medical or dental examination including radiation described below may adversely affect the correct functioning of your h...

Page 55: ...shipment of lithium ion and lithium polymer batteries 24 Important information Cellphones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cellphones Acc...

Page 56: ...ase ask your hearing care professional for the booklet titled hearing aid compatibility with digital wireless cellphones 25 For the U S market only complies with the FDA regulations Warning to Hearing...

Page 57: ...cial care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing...

Page 58: ...ng aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs If you have reservations about your ability to adapt to amplification you should inq...

Page 59: ...oss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist...

Page 60: ......

Page 61: ...Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland 029 0859 03 V1 01 2021 02 hc 2021 Sonova AG All rights reserved Your hearing care professional...

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