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Chapter 3 Error Correction

3-4

Reference

If your roll media’s end is not fixed to the core (by glue or a tape), a small portion of the

media may remain in the media path of the Roll Deck at a roll empty. The printer does not

show any mis-feed error code against the portion.

So please check for the portion in the media path through the square window (2) in the

middle of the Roll Deck. If you can see a portion, rotate the green roller (3) on the right to the

arrow direction to remove it.

2

3

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Summary of Contents for 770K

Page 1: ...KIP 770K User Manual Version A 1 ...

Page 2: ...quipment such as noise or flickering may occur Use a separate power line and install the PRINTER as far as possible from said equipment The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with fun...

Page 3: ...out the USER S Manual and have the following meaning WARNING This WARNING mark means that there is a possibility of death or serious injury if you ignore or do not follow the said instruction CAUTION This CAUTION mark means that there is a possibility of injury or physical damage if you ignore or do not follow the said instruction When marked with this symbol DO NOT ATTEMPT When marked with this s...

Page 4: ...or placing heavy items on it If the Power Cord is damaged it may cause a fire or you may receive an electric shock REPLACE THE CORD IF DAMAGED 1 Do not put a flower vase a flowerpot or any water filled item on the product Spilt water could cause a fire or an electric shock 2 If the product generates an abnormal smell or noise turn it off and unplug it from the wall electrical outlet immediately 1 ...

Page 5: ...n an unstable floor as injuries may occur 1 Unplug the printer before you move it The power cord may be damaged and it may result in a fire or electric shock 2 If you do not use the printer for a long duration holidays company shutdown turn off and unplug the printer from the outlet for safety Ventilate the room well if you print in a small area The shipment package includes several tools Wrench e...

Page 6: ... pin or terminal If the appropriate plug does not fit the wall outlet in the installation the customer shall install an appropriate outlet Connector Type Configuration Standard Rating Usually found in IEC60320 C13 10A 250V IEC 15A 125V UL Plug Type Model Rating 220 240V Configuration Standard Rating Usually found in CEE7 7 10A 250V European countries KS C 8305 10A 250V Korea AS NZS 3112 10A 250V A...

Page 7: ... 1 6 1 4 3 Scanner part 1 8 1 5 Appearance 1 9 1 5 1 Front view 1 9 1 5 2 Rear view 1 10 1 6 Specifications for the Scan Original 1 11 1 6 1 Original Standard 1 11 1 6 2 Special Documents 1 11 1 6 3 Do Not Scan Originals 1 12 1 7 Specifications for the Printing Paper 1 15 1 7 1 Papers not available to use 1 15 1 7 2 Keeping the paper in the custody 1 16 1 7 3 Treatment against environmental condit...

Page 8: ...y from water sources boilers humidifiers refrigerators or kerosene oil stove 1 The installation site must not have any open flames dust or ammonia gases 2 The equipment must not be exposed to the air vents from heating cooling systems 3 The equipment should not be exposed to the direct sunlight Please draw curtains to block any sunlight When you open the printer Upper Half do not expose the Photoc...

Page 9: ...uding that some specific company copies such originals as many as it requires for its own business 2 We recommend you not to copy freely such originals as government issued passport public or private issued licenses automobile inspection certification IDs and tickets like pass or meal Reference Law Prohibited items to copy Regulations to control fake currency and Bond Currency Bill Money Bank Note...

Page 10: ...e and the minimum one is 210mm or 8 5 The maximum print length is 2 400mm for A0 36 wide media and the minimum one is 297mm or 11 7 Up to 600dpi print resolutions with an enhanced scanning system produces the highest quality images controlled by an advanced KIP Image Process System 8 The combination of KIP Contact Development System and mono component minute toner can produce a high definition lin...

Page 11: ... 7779 Ozone Max 0 05ppm Measurement method under UL Standard Dimensions 1450mm Width x 833mm Depth x 1330mm Height w Stand 1450mm Width x 691mm Depth x 788mm Height w o Stand Weight About 180kg 397lb w Stand About 147kg 324lb w o Stand Environmental condition for usage Temperature 10 to 32 degrees Centigrade 50 to 89 6 F Humidity 15 to 85 RH Interface Network Interface 10 BASE T 100 BASE TX 1000 B...

Page 12: ...h plain paper bond 2 core roll 1 x Standard length vellum tracing paper film Option 3 600mm Minimum 297mm 11 Print size from Paper Tray option ISO mm Width Length ANSI inch Width Length Warm up time Shorter than 2 minutes 30 seconds At 23o C 60 RH the rated voltage plain paper First print time 42 seconds D Landscape 41 seconds A1 Landscape At 23o C 60 RH the rated voltage plain paper after submiss...

Page 13: ...m Film 4MIL 4Mil 2 Xero Film Europe Asia model Plain Paper 64g m2 to 80g m2 Diamond 80g m2 Tracing Paper Gateway 73g m2 Film NSF 4 MIL 2 roll core Universal Bond Paper Cut sheet Plain Paper Bond Storage of consumables Toner cartridge Store the cartridge within the temperature range from 0 to 40 degrees Centigrade and within the humidity range from 10 to 85 RH Need the optional flange 2 inches The ...

Page 14: ... not guaranteed Min 210mm 8 5 Including the margin area Margin area 3mm from leading trailing and both side edges Optical resolution 600dpi Digital resolution 200 300 400 600 dpi Original transportation Sheet through type Transportable original thickness Max 1 60mm Min 0 05mm Scanning speed Monochrome 65mm s mono 600dpi max Grayscale 65mm s Color 22mm s The actual speed may vary by the scan softwa...

Page 15: ...ere and then feed it into the Scanner Unit when you make scan or copy 7 Engine Unit Open Lever Push down these blue levers when you open the Engine Unit 8 Manual Feeder Feed a cut sheet paper from the Manual Feeder Open here to access Initial Cut Button 9 Roll Deck Cover Lift up to open the Roll Deck A roll media can be loaded in the Roll Deck 10 Print Basket Receives ejected printed 11 Scan Abort...

Page 16: ...Original Guide These trays catch the original ejected from the Scanner Unit 3 LAN Port Connect the LAN Cable to connect the KIP 770 to the network Do not connect a telephone line 4 USB Port Service Use 5VDC max 5 Breaker It is possible to shut off supplying the AC power 6 Inlet Socket Connect the Power Cord here 5 6 3 4 2 1 ...

Page 17: ...al must range from 0 05mm to 0 25mm 4 The shape of original must be square and it must be standard sized 5 The type of original must belong to any of the followings Plain paper Coated paper High or middle class plain paper is coated with the paint Tracing paper Pansy Trace Paper Both sides of the film is sandwiched between Tracing paper Film Newspaper Cardboard paper 1 6 2 Special Documents The fo...

Page 18: ...le to use the following types of originals because they are likely to damage the scanner Do not scan the following kinds of originals The original or the scanner may damage Sticked with paste Torn Folded Leading edge Excessively curled a diameter of 80 mm or less Paste ...

Page 19: ...apter 1 Before Use 1 13 Not square Wet Metal or fabric material Rough surface Carbon paper for example Clipped or stapled K I P K I P K I P K I P K I P K I P Wet Metal Fabric Clipped Stapled Rough surface ...

Page 20: ... 14 The following kinds of originals can be read with using a carrier sheet However the image quality and feed reliability are not guaranteed However the image quality and feed reliability are not guaranteed Patched Punched ...

Page 21: ...Specifications for the Printing Paper 1 7 1 Papers not available to use Do not use the following kinds of printing paper Doing so may damage the print engine Excessively curled a diameter of 50 mm or less Folded Creased Torn Punched ...

Page 22: ...Print image may become defective if the print paper has an excess curl 3 It will cause paper mis fed poor print image or creasing if you use a paper that does not satisfy the specifications 4 Do not use a paper of which surface is very special such as thermal paper art paper aluminum foil carbon paper or conductive paper 5 Vellum exposed to air over a long period tends to cause a defective printin...

Page 23: ...per from the machine after everyday use and keep it in a polyethylene bag Void of image occurs when you print with plain paper and tracing paper If you will not make print soon remove the tracing paper from the machine and keep it in a polyethylene bag Void of image crease of paper and other problems occurs when you print with plain paper and tracing paper 1 Use a dehumidifier or such equipment 2 ...

Page 24: ... Turning on KIP 770 2 2 2 2 Turning off KIP 770 2 4 2 3 Replacing Roll Media 2 5 2 4 Initial Cut 2 9 2 5 Toner Supply 2 10 2 6 Cut Sheet Media 2 14 2 7 Copying 2 15 2 8 Stop of Scan or Copy 2 17 2 9 Canceling Sleep Mode 2 18 2 10 Dehumidifying Roll Media Option 2 19 ...

Page 25: ...ARNING 1 Do not handle the Power Plug with wet hands or you may receive an electrical shock 2 Make sure to earth the machine for safety 3 Do not plug the printer into a multi wiring connector in which other devices are plugged It may overheat the outlet and may result in a fire 4 The OUTLET must satisfy the following conditions In the U S A 120V plus minus 10 50 60Hz and 15A In Europe 220 240V plu...

Page 26: ...arming Up is displayed in the status indication while warming up The UI screen may vary depending on your system configuration Shown with available options 4 Ready is displayed in the status indication when KIP 770 is available to print NOTE It is not possible to print while displaying Warming Up in the status indication ...

Page 27: ...KIP 770 print engine and UI appear to be shut down when you turn off KIP 770 However the controller PC embedded inside the KIP 770 is still operating and will shutdown in approximately two minutes after Power Switch operation Do not unplug the KIP 770 before the controller PC completes its shutdown Doing so may damage data or the device Power Switch Press side ...

Page 28: ...ll core 3 3 Move the right Slide Guide 5 to match your roll media s width The right and left Slide Guides move together NOTE A media mis feed tends to occur just before out of a roll media 3 4 2 5 5 right left Slide Guide move together 2 2 3 2 2 2 2 3 1 When the printer is running out of a roll media the UI Screen will display Out of Paper sign Follow the later procedure or as noted in the UI s Us...

Page 29: ...er way Position them flat against Flange to secure the roll media NOTE 1 Fully insert Flange into the roll media core so that the inside rim of Flange evenly touches the side face of the roll media Correct Fully inserted Wrong not touching roll side 2 Flange has Stoppers with sharp edge Be sure not to touch them Inside Rim Inside Rim Gap 2 4 4 ...

Page 30: ...nto Slide Guides 5 in Roll Deck NOTE 1 Be careful of the winding direction of the roll media 2 The outside rim of Flange 2 should fit into the groove on the Slide Guide Otherwise the roll media may fall in Roll Deck or result in an incorrect media feeding groove groove 2 2 5 5 This direction ...

Page 31: ...hes the feeding rollers 6 After that the leading edge will automatically go into the roll media s wait position This is called Auto Media Loading 8 Trim the leading edge of the roll media with Initial Cut function if necessary For Initial Cut see the next page on 2 4 Initial Cut Reference Auto Media Loading becomes available while the printer is ready 6 ...

Page 32: ...he right 3 The leading edge of the roll media is automatically transported and cut off Remove the portion of the media 3 and close the Manual Feeder Table 1 1 2 3 Reference 1 Initial Cut is a function to trim the roll media with its leading edge cut off 2 Initial Cut becomes available while the printer is ready ...

Page 33: ...u shake the Toner Bottle well proceed the later step 3 and 4 as soon as possible Having a pause after step 2 may reduce smoothness of the toner This would disturb a smooth toner supply from the Toner Bottle to the printer 2 WARNING There is combustible powder in the toner cartridge Do not burn up the used toner cartridge 1 When the toner is empty the UI Screen will display Toner Empty sign Follow ...

Page 34: ...Chapter 2 Basic Operation 2 11 3 Put the dent area 3 under the holder 4 to firmly seat the bottom plate of the Toner Bottle 2 to the toner supply position 4 from right from front 3 2 from front 4 ...

Page 35: ...original position Remove the Toner Bottle NOTE It is impossible to remove the Toner Bottle unless the lever 5 completely moves to the original position Do not attempt to remove the Toner Bottle by force if the lever is not at the original position Doing so may damage toner supply system NOTE Gently press down the Toner Bottle Pressing too much makes the lever 5 much heavier 5 2 from right 5 2 from...

Page 36: ...Chapter 2 Basic Operation 2 13 6 Close the Toner Hatch 1 1 ...

Page 37: ... edge touches the feeding roller the printer automatically carries and sets the paper at the proper position NOTE 1 As a curly cut sheet will cause a mis feed straighten the sheet as far as possible before printing And set the sheet in curl down direction as a mis feed can be avoided Curl up sheets tend to result in a mis feed Correct curl down Wrong curl up 2 Setting a cut sheet to the Bypass Fee...

Page 38: ...arkings according to the original width 3 Place the original on the Original Table with face up Then insert it under the Scanner Unit along with Original Guides When the leading edge touches the original feeding roller the machine automatically carries and sets the original at the proper position 1 Please refer to the detailed procedure for making a copy which is included in GUIDES in UI Home scre...

Page 39: ... does not accept originals automatically during Sleep Mode Tap on the UI screen and then insert an original Pressing START button may be required to start the scan according to the scanner s controller software For further details of Auto Start see the software s document Start Button Reference ...

Page 40: ...o immediately stop the original while making a copy or scan Pressing the button stops the current reading a document immediately The current printing is stopped as well and is ejected NOTE Do not pull back or hold down the original on Original Table as an attempt to stop feeding it through Scanner Unit Scan Abort Button ...

Page 41: ...t after a 60 minute of inactivity to stop the power supply for Fuser Unit and some other components Sleep Mode is canceled and the machine gets ready when the machine receives a print job through the network you tap on the UI screen then an original is inserted the scanner unit NOTE 1 It may take time for the machine to get ready 2 Tapping on the UI screen can cancel the screensaver but the KIP 77...

Page 42: ...eater if the room air has too much humidity 65 or higher to prevent the above kinds of print defect You may be able to fix the above kinds of problem The KIP 770 has a built in Dehumidify Heater option To turn on the Dehumidify Heater press the H side of the Dehumidify Heater Switch on the rear Press its L side to turn off Press this side to turn on Normal Print Normal Print If the media is humidi...

Page 43: ...6 3 1 4 Fuser Section Jam Separation Mis feed 3 8 3 1 5 Door Open while printing 3 11 3 1 6 Original Jam 3 14 3 2 Door Open 3 15 3 2 1 Roll Deck Cover Deck 1 Open 3 15 3 2 2 Manual Feeder Table By Pass Open 3 15 3 2 3 Upper Unit Front Cover Open 3 16 3 2 4 Fuser Cover Fuser Cover Open 3 16 3 2 5 Scanner Unit Scanner feeder open 3 17 3 3 Other Operator Call 3 18 3 3 1 Roll Replacement 3 18 3 3 2 To...

Page 44: ...Section Roll Deck Section NOTE 1 Be careful not to get paper cuts on your hand 2 Gently remove a jammed paper When it does not reach Fuser Unit toner on it may spill off If toner gets into eyes or your mouth immediately rinse them with water and contact a doctor 3 Gently remove a jammed paper When it does not reach Fuser Unit toner on it may spill off on your cloth Dust off your cloth Use cold wat...

Page 45: ...onto the media core 2 Rotate the roll media in the arrow direction and insert the leading edge of the roll media to the media path until it touches the feeding rollers 1 After that the leading edge will automatically go into the roll media s wait position 3 Close the Roll Deck Cover Roll Deck Section Deck 1 Mis feed 1 ...

Page 46: ...y remain in the media path of the Roll Deck at a roll empty The printer does not show any mis feed error code against the portion So please check for the portion in the media path through the square window 2 in the middle of the Roll Deck If you can see a portion rotate the green roller 3 on the right to the arrow direction to remove it 2 3 ...

Page 47: ...cut sheet from the Manual Feeder NOTE The mis feed cut sheet should be replaced with a new one if its leading edge has a torn or fold Or it should be used upside down to keep the damaged edge from been inserted An extremely creased cut sheet may cause mis feed again Manual Feeder Section Mid Feed Mis feed ...

Page 48: ...Correction 3 6 3 1 3 Media Feed Section Jam Registration Mis feed 1 Press down the blue levers 1 on both sides to unlock and open the Upper Unit 2 Remove the mis feed media 1 1 Media Feed Section Registration Mis feed ...

Page 49: ...Chapter 3 Error Correction 3 7 3 Put your hands on the rear rim of the scanner unit just as you hold the Upper Unit Push the entire unit down to the arrow direction Hold here Hold here ...

Page 50: ...is coming to the Fuser and you cannot pull it out or if the trailing edge remains deep to be caught in the printer do not pull it by force Leave it there and go to the next step WARNING There are extremely hot parts inside the Fuser Unit Do not touch any parts in the Fuser Unit or you will be burnt Also the mis fed media can be very hot Be careful not to get burnt when you remove it 2 1 2 Fuser Se...

Page 51: ...Chapter 3 Error Correction 3 9 3 Press down the blue levers 3 on both sides to unlock and open the Upper Unit 4 Remove the mis feed media 5 Close the Exit Door 3 3 ...

Page 52: ...Chapter 3 Error Correction 3 10 6 Put your hands on the rear rim of the scanner unit just as you hold the Upper Unit Push the entire unit down to the arrow direction Hold here Hold here ...

Page 53: ...l and remove the mis feed media If little amount of the leading edge area is coming to the Fuser and you cannot pull it out or if the trailing edge remains deep to be caught in the printer do not pull it by force Leave it there and go to the next step 3 Press down the blue levers 3 on both sides to unlock and open the Upper Unit 3 3 WARNING There are extremely hot parts inside the Fuser Unit Do no...

Page 54: ...mis feed media If the mis feed media does not exist go to the next step 5 Close the Exit Door 6 Put your hands on the rear rim of the scanner unit just as you hold the Upper Unit Push the entire unit down to the arrow direction Hold here Hold here ...

Page 55: ... the media core 8 Rotate the roll media in the arrow direction and insert the leading edge of the roll media to the media path until it touches the feeding rollers 4 After that the leading edge will automatically go into the roll media s wait position 9 Close the Roll Deck Cover 4 ...

Page 56: ...s Original Jam Follow the instruction below to remove the mis fed original 1 Lift up both sides 1 of the Scanner Unit 2 Remove a mis feed original 3 Gently press the Scanner Unit down and firmly close it NOTE Press down the Scanner Unit on both sides to close it Do not close it by pressing only one side down 1 ...

Page 57: ...he UI screen when the door in each unit is opened 3 2 1 Roll Deck Cover Deck 1 Open Close the Roll Deck Cover securely to clear Deck 1 Open 3 2 2 Manual Feeder Table By Pass Open Close the Manual Feeder Table securely to clear By Pass Open Roll Deck Cover Manual Feeder Table ...

Page 58: ... 3 2 4 Fuser Cover Fuser Cover Open Close the Fuser Cover securely to clear Fuser Cover Open Upper Unit NOTE There is an interlock switch of the Upper Unit on both sides In case that Door Open is still displayed even when each door is closed securely either interlock switch may be opened For this case open the Upper Unit once and then close it securely Fuser Cover ...

Page 59: ...ter 3 Error Correction 3 17 3 2 5 Scanner Unit Scanner feeder open The UI screen shows Scanner feeder open if the Scanner Unit is open not closed properly For closing the Scanner Unit see 3 1 6 Original Jam ...

Page 60: ...e is no suitable roll media required for the current print job the UI Screen will display Out of Paper sign as well Please load the required roll media to any Roll Deck For the roll replacement procedure see 2 3 Replacing Roll Media 3 3 2 Toner Empty When the printer is running out of toner the UI Screen will display Toner Empty sign For the toner supply procedure see 2 5 Toner Supply ...

Page 61: ...the service staff try to turn on off the Printer If Service Call Error is indicated again turn off the machine unplug it and call the service staff with reporting the error description in the UI screen Service Call Error Sensor Error Motor Error Main Motor Paper Tray Motor Cutter Error Developer Error Fusing Temperature Error Fuse Error Counter Error Output Error Image Corona Separation Corona Tra...

Page 62: ...Chapter 4 Maintenance 4 1 Chapter 4 Maintenance page 4 1 Scanner Unit 4 2 4 1 1 Scan Glass Feed Roller Guide Plate 4 2 4 1 2 Sensor 4 5 4 2 Touch Screen 4 7 ...

Page 63: ... 1 Scan Glass Feed Roller Guide Plate It is recommended to clean each Scan Glass Feeding Rollers and Guide Plates as the scan copy image may become defective if these parts are dirty 1 Turn off KIP 770 2 Lift up both sides 1 of the Scanner Unit 1 1 ...

Page 64: ...Rollers white 3 with a soft cloth Equal mixture of water and neutral detergent can be used 4 Wipe the Feed Rollers rubber 4 with a dry cloth 5 Wipe dry the Feeding Rollers NOTE Do not use organic solvent glass cleaner and anti static spray for the cleaning 2 3 4 4 4 4 ...

Page 65: ...pe the Upper Guide Plate 5 and the Lower Guide Plate 6 with a dry cloth 7 Gently press Scanner Unit down and firmly close it NOTE Press down Scanner Unit on both side to close it Do not close it by pressing only one side down 5 6 5 ...

Page 66: ...ensors are dirty the original may be detected incorrectly Perform cleaning or as needed 1 Turn off KIP 770 2 Lift up both sides 1 of the Scanner Unit NOTE For ease of visual check this document shows the Upper Unit fully open not actual wide 1 1 ...

Page 67: ...cotton bud 4 Gently press Scanner Unit down and firmly close it NOTE Do not use water organic solvent glass cleaner or antistatic spray for cleaning NOTE Press down Scanner Unit on both side to close it Do not close it by pressing only one side down 2 2 2 2 2 2 2 ...

Page 68: ...Chapter 4 Maintenance 4 7 4 2 Touch Screen 1 Wipe the Touch Screen with a dry cloth NOTE Do not use water alcohol organic solvent and glass cleaner for the cleaning ...

Page 69: ...Chome Ota ku Tokyo 146 8585 Japan Please note that some articles illustrations and photographs might be partially different from the actual machine because of the modification of machine and so on 2015 Katsuragawa Electric Co Ltd No part of this publication may be copied reproduced or distributed in any form without express written permission from KIP ...

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