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Kinivo BTM440 Bluetooth Headset
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2. Headset works with my smartphone but not my
computer
The headset need to be supported by the Bluetooth adapter in your computer.
To ensure the Bluetooth adapter for your computer is functioning correctly,
update the drivers to the latest version. In addition, you may need to verify
that your computer’s Bluetooth adapter supports HSP (Headset Profile) or HFP
(Hands-free Profile).
3. Lost or damaged USB cable
If you have lost or damaged the included USB cable, you can use any standard
mini-USB cable or mini-USB charger to charge the BTM440 headset.
4. Error: Driver missing when trying to pair to computer
The Bluetooth adapter for your computer provides the drivers for all Bluetooth
headset. To ensure the Bluetooth adapter for your computer is functioning
correctly, update the drivers to the latest version. In addition, you may need to
verify that your computer’s Bluetooth adapter supports HSP (Headset Profile) or
HFP (Hands-free Profile). If you need assistance with locating the drivers for your
computer, you may contact Kinivo Support.