Kingston Technology Ironkey D300, User Manual

Page: 25 / 325

Document No. 48000130-001.A00 D300 Page 24 of 27
Help and Troubleshooting
Device Lockout
The D300 includes a security feature that prevents unauthorized access to the data partition once a maximum
number of
consecutive failed login attempts ( MaxNoA for short) has been made; the default “out-of-box”
configuration has a pre-configured value of 10 (no. of attempts.)
The ‘lock-out’ counter tracks each failed login and gets reset one of two ways:
1) A successful login prior to
reaching MaxNoA or 2) reaching MaxNoA and performing a device format.*
If an incorrect password is entered, an error
message will appear just below the ‘
Hint ’ field,
indicating a login failure.
See Figure 11.1 .
If and when a 7
th
failed attempt is made, you will
see an additional error message indicating you
have 3 attempts left before reaching MaxNoA
(which is set to 10 by default.) See
Figure 11.2
.
After a 10
th
failed login attempt, the D300 will
permanently block the data partition and require
a device format prior to next use. This means
that
all data stored on the D300 will be lost
and you will need to create a new password.
Figure 11.1 – Login Failure
This security measure limits someone (who
does not have your password) from attempting
countless login attempts and gaining access to
your sensitive data.
If you are the owner of the D300 and have
forgotten your password, the same security
measures will be enforced, including a device
format.*
For more on this feature, see ‘
Reset Device ’ on
page 25.
Figure 11.2 – 7
th
Login Failure
*Note: A device format will erase ALL of the information stored on the D300’s secure data partition.