Troubleshooting
Care and Maintenance
• Check the product regularly and make sure there is no missing or loose parts. Re-tighten any loose parts
if necessary.
• Make sure there is no cracked or broken plastic parts.
• When not using store the product away from heat source, cover it with a tarp and away from wet
weather.
• Turn off the product and disconnect the battery if the product is not use for a long period of time.
• Clean the vehicle with a cloth. Use a non-wax furniture polish to restore shine to plastic parts. Do not use
abrasive cleaner.
• Do not wash the product with a hose or immerse any parts in water or other liquid.
• Occasionally use lightweight oil to lubricate moving parts
Problem
Possible Reason
Solution
Vehicle does not move
Low Battery
Fully charge the battery
Fuse Protection
Replace with a new fuse
Disconnected / Badly connected
battery
Reconnect the battery
Failed battery / engine
Contact Customer Service
Vehicle does not run very long
Low Battery
Fully charge the battery
Old Battery
Replace battery if necessary
Vehicle runs very slow
Low Battery
Fully charge the battery
Old Battery
Replace battery if necessary
Vehicle is overloaded
Make sure user’s weight is under
60 lb / 30 kg
Vehicle is being used in harsh
environment
Avoid using the vehicle in harsh
environment