Troubleshooting
Problem
Possible reason
Solution
Vehicle does not move
Low Battery
Fully charge the battery
Fuse Protection
Fuse may tripped if the product
is overload or operate incorrectly.
Wait 5-20 seconds for the fuse to
reset.
Loose wheel nuts
Re-tighten all wheel nuts
Disconnected / Badly connected
battery
Reconnect the battery
Failed battery / engine
Contact Customer Service
Battery does not charge
Battery disconnected
Reconnect the battery
Charger is not connected to
power
Plug charger to power
Low mileage
Low Battery
Fully charge the battery
Old Battery
Replace battery if necessary
Battery is warm and make noise
when charging
Normal Chemical Reaction
Normal phenomenon if the
battery is slightly warm when
charging
