13
6.
Troubleshooting and guide
Problem
Possible Cause
Solution
Scooter does not run
Battery needs a charge
Charge the battery until the charger's indicate light turns red into
green.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Charger is not working
Make sure power flow to the wall outlet is on.
Scooter is overloaded
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the scooter doesn't run.
Scooter suddenly
stopped working while
in use
Tripped circuit breaker
Check all wires and connectors to make sure they are tight.
Scooter runs sluggishly
Riding conditions are too
stressful
Use only on solid, flat, clean and dry surfaces such as pavement or
level ground.
Tire is not properly inflated
The tire is inflated when shipped, but it invariably will lose some
pressure between the point of manufacturing and your purchase.
Scooter is overloaded
Make sure you do not overload the scooter by allowing more than
one rider at a time, exceeding the electric scooters 100kgs maximum
weight limit, going up a hill or towing objects behind the scooter. If
the scooter is overloaded, the scooter runs sluggishly.
Brake dragging
Use your finger to twist the adjuster in either direction until front
wheel is centered between pads.
Brakes are not adjusted properly Adjust the brakes.
Short run time(less
than 15 minutes per
charge)
Undercharged battery
Charge the battery until the charger's indicate light turns red into
green.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Battery is old and will not accept
full charge
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on scooter use and
conditions. Replace only with a replacement battery.
Brakes are not adjusted properly Adjust the brakes.
Sometimes the scooter
doesn't run, but other
times it does
Loose wires or connectors
Check all wires around the motors and all connectors to make sure
they are tight.
Motor or electrical switch
damage
Contact your local authorized service center for diagnosis and repair.
Scooter makes loud
noises / grinding
sounds
Chain is too dry
Apply a lubricant to the chain.
Eng
lish