Fax: 972.385.0277
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T ll Free: 1.800.933.0771
Dallas Texas 75244
www.kidkraft.com
Experiencing problems with your new KidKraft product?
Before getting frustrated and returning your product to the store or Internet retailer,
please give us a chance to solve all your problems. Call our office in
Dallas, TX
at
1-800-933-0771
. Our sales support team is available from
8:30 a.m. to 5 p.m.
Central Time Zone every
Monday through Friday
, and we want nothing more
than for our customers to be satisfied. If you have a question and it isn’t our normal
business hours, just leave a message and we will call you back as soon as
possible. Don’t want to talk to someone? Information on replacement parts can be
found at www.kidkraft.com.
•
Are our assembly instructions confusing? Are you stuck on a step?
Please, let us help!
•
Are you missing a part? Do you need us to send a replacement part?
Please, let us help!
•
Did a part arrive broken? Do you need us to send a replacement?
Please, let us help!
•
Does the item you received differ in any way from what was ordered?
Please, let us help!
At KidKraft, customer satisfaction is our top priority. Thank you for your business.
David Barr
Executive Vice President
Before calling customer service, please
have your item's batch code ready.
This is your batch code:
If your batch code is not listed here,
you can find it on the back or bottom
of your product.
(example batch code:105906/65006/04)