08 | Keysight | N6854A Geolocation System - Configuration Guide
STEP 5. Configure your Support Plan
Service prices and availability – United States
The N6841A has a standard three-year warranty which begins on the date of invoice. The
status of your warranty can be determined online by entering the model number and se
-
rial number of the unit. Go to
www.keysight.com/find/warranty
Recommended Calibration Interval
Since the N6841A uses GPS or a GPS disciplined Grand Master to periodically calibrate
the reference oscillator, no regular factory calibration is required.
Repair and Warranty Services
A repair service agreement is available for the N6841A with turnaround time of 15 days
and annual cost of 312.00 USD. The repair includes post-data calibration and return
shipment. Price is subject to change without notice. Taxes & shipping / handling charges
not included unless otherwise noted.
An extended 5-year warranty is available for the RF Sensor and can be ordered at the
time of hardware purchase by adding this part number:
R-51B-001-5C Warranty Assurance Plan – Return to Keysight. This option is highly
recommended especially if the Sensor is intended for outdoor deployment.
Per-incident repair and unit exchange are also available for the N6841A and quotations
can be requested on
www.keysight.com/find/repair
Software subscription and maintenance
An annual software subscription service is available for the N6820ES Surveyor 4D
software. This service should be purchased every year by or each license to access the
latest features and enhancements. It also includes a connection to phone and email
technical support. It is ordered by model number N6820ES-1RU (one year) for $1,500.00
or N6820ES-2RU for $3,000.00 (two year).
There is currently no software subscription service needed for the N6829BS Snapshot
Radio or N6854A Geolocation Server software.
