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Keysight E5063A, Troubleshooting Manual

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Keysight E5063A Troubleshooting Manual Download Page 22

 22                                                                                                           Keysight E5063A Network Analyzer

Troubleshooting
Booting Process Troubleshooting

1-

Booting Process Troubleshooting

Figure 1-7

 represents the booting process flow in the E5063A. If the E5063A 

stops in the booting process, troubleshoot using the following step-by-step 

procedure.

Figure 1-7 

Booting process flowchart

Summary of Contents for E5063A

Page 1: ...Troubleshooting Guide Keysight E5063A Network Analyzer...

Page 2: ...ovided to the public Accordingly Keysight provides the Software to U S government customers under its standard commercial license which is embodied in its End User License Agreement EULA a copy of whi...

Page 3: ...ure or electrical shock during operation Power cable plug or receptacle on instrument is damaged Foreign substance or liquid has fallen into the instrument Do not exceed the operating input power volt...

Page 4: ...carries the CE marking accordingly The Low Voltage Directive 2006 95 EC The EMC Directive 2004 108 EEC To obtain Declaration of Conformity please contact your local Keysight Technologies sales office...

Page 5: ...e measuring terminals to mains This equipment is a POLLUTION DEGREE 2 INDOOR USE product This equipment is tested in stand alone condition and in combination with the accessories supplied by Keysight...

Page 6: ...Live Circuits Operators must not remove instrument covers Component replacement and internal adjustments must be made by qualified maintenance personnel Do not replace components with the power cable...

Page 7: ...ies that its calibration measurements are traceable to the United States National Institute of Standards and Technology to the extent allowed by the Institution s calibration facility or by the calibr...

Page 8: ...ng use or performance of this document or any information contained herein Should Keysight and the user have a separate written agreement with warranty terms covering the material in this document tha...

Page 9: ...online help provides the information about the quick start measurement operation programming built in VBA I O interface This is pre installed in the E5063A Press Help hard key on the front panel to o...

Page 10: ...10 Keysight E5063A Network Analyzer Caution Manuals for E5063A...

Page 11: ...3A Measurement View 14 To Troubleshoot the Instrument 15 Primary Trouble Isolation 15 No Display Troubleshooting 17 Booting Process Troubleshooting 22 Troubleshooting Using Diagnostic Test 27 Diagnost...

Page 12: ...12 Keysight E5063A Troubleshooting Guide Contents Adjustment failure Troubleshooting 37 Performance Test failure Troubleshooting 38 2 Post Repair Procedures License file 40...

Page 13: ...m any servicing unless you are qualified to do so The opening of covers or removal of parts are likely to expose dangerous voltages Disconnect the instrument from its power supply beforehand Many of t...

Page 14: ...exit from the E5063A Measurement View Step 1 Connect a mouse to the connectors on the E5063A rear panel Step 2 Turn the instrument on Step 3 Press key Step 4 Click Service Step 5 Click Exit Figure 1...

Page 15: ...r on A few minutes after the E5063A is turned on the measurement view is displayed on the screen The display screen should be similar to Figure 1 11 on page 26 Step 2 Check the display If no display a...

Page 16: ...16 Keysight E5063A Network Analyzer Troubleshooting To Troubleshoot the Instrument 1 Figure 1 2 Primary trouble isolation flowchart...

Page 17: ...the E5063A displays nothing despite being powered from proper ac power line isolate the failure in accordance with the procedure shown in Figure 1 3 Connect the keyboard to the E5063A rear panel conne...

Page 18: ...18 Keysight E5063A Network Analyzer Troubleshooting No Display Troubleshooting 1 Figure 1 3 No display trouble isolation procedure...

Page 19: ...If the rear panel fan blower doesn t run a failure in power supply is assumed Remove the E5063A outer cover and check if the following LEDs light 3 3 V and 5 V DC monitor LEDs on A60 CPU module as sh...

Page 20: ...o be with the A51 DSP board or the A60 CPU module Step 3 Check LED of Num Lock key Press the Num Lock key on the keyboard If the LED on the keyboard does not light as shown in Figure 1 6 a problem see...

Page 21: ...e flat cable between the A60 CPU Module and A52 Front Panel I F board Step 6 Check around the backlight Check the inverter board and the cable between the inverter board and A52 Front Panel I F board...

Page 22: ...ng Process Troubleshooting 1 Booting Process Troubleshooting Figure 1 7 represents the booting process flow in the E5063A If the E5063A stops in the booting process troubleshoot using the following st...

Page 23: ...the system will continue the boot up process after 3 seconds While the splash screen is displayed if you want to run the BIOS setup utility push F2 key on the attached external keyboard as soon as yo...

Page 24: ...e Windows boot screen is displayed it is assumed that the HDD works and the Windows operating system is starting up Figure 1 10 Windows boot screens If you encounter the following problems try to exec...

Page 25: ...matically checks the device drivers which are necessary for use in the E5063A and are installed in the system before the E5063A is shipped from Keysight factory If the operating system does not detect...

Page 26: ...r Troubleshooting Booting Process Troubleshooting 1 Step 5 E5063A Application view The E5063A application is executed as shown in Figure 1 11 after the system initialization is completed without probl...

Page 27: ...stic tests Diagnostic Test To execute the diagnostic test To isolate faulty board assembly modules execute the diagnostic test in accordance with the following procedure Step 1 Press key Step 2 Click...

Page 28: ...g Troubleshooting Using Diagnostic Test 1 Step 3 Select Execute All Figure 1 13 Diagnostic Test 2 3 Follow the instruction for connection then click OK to execute the test Figure 1 14 Diagnostic Test...

Page 29: ...oubleshooting Using Diagnostic Test Diagnostic Test Failure Troubleshooting Replace the A1 or A3 Analog Module when any test in diagnostic test is failed as the A1 or A3 module is only one analog boar...

Page 30: ...to To Check the Touch Panel on page 32 LCD display Almost all the information including the measurement value setup state result data processing menu bar softkey label and others are indicated on the...

Page 31: ...onding key on the front panel is pressed as shown in Figure 1 16 Turn the rotary knob clockwise or counterclockwise Red ticks will appear on the left of the rotary knob on the Front Panel Test window...

Page 32: ...ails to work check the A52 Front Panel I F board involving the RPG To Check the Touch Panel Procedure Using the LCD display panel select or change the setting of a function in the softkey menu and the...

Page 33: ...e LCD display the problem seems to be in the A60 CPU module If only the LCD display has a problem check the flat cable between the A52 Front Panel I F board and A60 CPU Module If the cables are normal...

Page 34: ...r to set the trigger mode to External Step 4 Connect a BNC Short or 50 ohm termination to the External Trigger Input Port on the rear panel and disconnect it A measurement trigger should be generated...

Page 35: ...Recommended Adjustment for Performance Test failure Table 1 2 shows the recommended adjustments when the performance test fails Select the adjustment program corresponding to the recommended adjustme...

Page 36: ...Frequency Source Max Output Power Check Mixer Local Input Level Synthesizer Gain Receiver IF Flatness Source Output Power Receiver IF Range Receiver Port Characteristics Virtual Bridge Coefficient Re...

Page 37: ...Receiver Port Characteristics Virtual Bridge Coefficient Receiver Absolute Gain Dynamic Accuracy Test 2 PLL Sub band Reference Frequency Mixer Local Input Level Receiver IF Flatness Receiver IF Range...

Page 38: ...ce Test failure Troubleshooting 1 Performance Test failure Troubleshooting Replace the A1 or A3 Analog Module when any adjustment in diagnostic test is failed as the A1 or A3 module is only one analog...

Page 39: ...odule it is not necessary to performing the adjustment The boards are adjusted at factory Correction Constant data is stored in A1 or A3 Analog board itself and uploaded to SSD automatically Troublesh...

Page 40: ...cense file The license code for the frequency option either 245 285 or 2H5 and generation ID G01 must be installed in E license or the error message will be displayed The license code can be downloade...

Page 41: ...This information is subject to change without notice Keysight Technologies 2014 2019 Edition 11 Mar 2019 E5063 90100 E5063 90100 www keysight com...

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