KEUCO IXMO, Instructions For Use Manual, Page: 10 / 44

10
EN
Important information, please make sure to read!
Malfunction / Cause / Remedy
Error Symptom Remedy
Water doesn’t fl ow
Water supply cut o ff Turn on water supply
Aerator clogged/dirty Clean or replace aerator
Filter clogged/dirty at solenoid valve Clean or replace solenoid valve
Solenoid valve defective Replace solenoid valve
Mixing cartridge clogged/defective Contact KEUCO customer service
Flow pressure too low Increase fl ow pressure
Cable plug-connector between battery
compartment and sensor washbasin mixer
severed
Establish cable plug-connection
Connection cable kinked or broken Replace defective cable and component
No battery power available Check battery, replace as necessary
Cleaning mode active Wait until end of cleaning mode
Sensor detection zone not properly adjusted Adjust detection zone
Sensor window scratched/dirty Carefully clean sensor window
Interfering re fl ections from washbasin Adjust detection zone
Water runs
continuously and stops
when an object is in
the detection zone! Polarity of plug between electronic module
and solenoid valve reversed
Connect plug connection properly
Sensor detection zone set too small Increase size of sensor detection zone
Water doesn’t stop
fl owing!
Solenoid valve defective Replace solenoid valve
Interfering objects in detection zone Remove objects from detection zone
Continuous water fl ow active Cancel continuous water fl ow, or wait
Flow pressure too high Check fl ow pressure, set to 0.5 - 5.0 bar
Water starts fl owing on
its own!
Sensor window scratched/dirty Carefully clean sensor window
Sensor washbasin mixer is a ff ected by
in fl uences from the room (mirror, metal
surfaces, glass washbasin, etc.)
Decrease size of detection zone
Fitting leaky, water
leaks out!
Defective gaskets or incorrect installation
Check installation and replace defective
gaskets as necessary
Water drips from spout, solenoid not closing
properly
Clean or replace solenoid valve as necessary
Temperature cannot be
properly adjusted!
Too little or no hot or cold water Open the angle valve completely
Filter clogged/dirty in water supply Clean or replace fi lter
Water temperature too low or too high
Check temperature of water supply and adjust
as necessary
Water temperature too low or too high (mixed
water temperature cartridge)
Adjust temperature with lever