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Warranty & Tech Support

Limited warranty terms can be found at:

www.ketra.com/warranty

For questions and technical support please contact:

(844) 588-6445

[email protected]

Ketra and KetraNET are trademarks or registered trademarks of Lutron Ketra LLC, in the US and/ or 
other countries.

14 | 

N4

 INSTALLATION GUIDE

770-000027-01 r18

© 2019 Ketra, Inc. All rights reserved

Summary of Contents for N4 Series

Page 1: ...N4 TABLE TOP HUB Installation Guide Model N4 1 TT BK Ketra N4 Table Top Hub ...

Page 2: ...unications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the...

Page 3: ...tion 9 N4 Placement 9 Network Configuration 9 Installation 10 Mount the Hub optional 10 Apply Power to the Hub 11 Connect the Hub to the LAN Local Area Network 12 Additional Tasks 13 Controlling with Design Studio 13 Controlling with the Ketra Mobile App 13 Warranty Tech Support 14 3 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 4: ...lowing for seamless installations no matter how large Using an Internet connection the Hub can connect to Ketra s cloud servers to enable backup and remote maintenance functions fig 1 fig 2 continued on next page Ethernet KetraNet Mesh KetraNet Link IEC C8 Power Connnection Reset Switch Micro USB Wi Fi RJ 45 Jacks Power 4 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 5: ... connection active Dark if no LAN connection is detected Blinking red if N4 detects a network wiring loopback KetraNet Mesh Blinks red when a remote access message is sent or received Solid red when the hub is configured for remote access but the hub cannot connect to the remote access server KetraNet Link Blinking white when a message is sent or received over KetraNet Link wired communication wit...

Page 6: ...l Weight 15 oz 0 43 kg Housing Material Polymer Power Voltage 120 V Power Consumption 5 W Current 0 041 A at 120 V Enclosure Connections Connections Class 1 AC Power In IEC C8 Power Connection Data Connections Connectivity Technology Wireless Wired Data Link Protocol Ethernet Fast Ethernet IEEE 802 11b IEEE 802 11g KetraNet Mesh Wireless USB Port 1 Micro B USB console port for firmware updates 6 N...

Page 7: ...gs fig 3 fig 4 1 3 in 34 2 mm 3 9 in 98 0 mm 5 in 127 mm 2 91 in 74 mm 2 6 in 66 mm Keyholes designed for No 6 English Hardware 6 1 in 154 mm 7 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 8: ...MAX PER DAISY CHAIN TO NETWORK SWITCH MODEM INTERNET E5E E5E E5E E5E E5E E5E E5E E5E E5E BY OTHERS KEY L1 12 AWG 3 WIRE KETRANET MESH WIRELESS NETWORK E5E CAT5E 4 PAIR UNSHIELDED GENERAL NOTES 1 KETRANET MESH IS KETRA S WIRELESS CONTROL PROTOCOL 2 A NODE IS A KETRANET MESH ENABLED WIRELESS DEVICE 3 50 KETRANET MESH NODES MAX PER INSTALLATION NETWORK 4 ALL KETRANET MESH NODES TO BE INSTALLED WITHIN...

Page 9: ... ft 1 83 m of spacing between any KetraNet Mesh product and Wi Fi routers and access points The N4 is UL Damp Location listed The N4 has a suggested clearance of 4 in 101 6 mm to ensure visibility of indicator lights and access to all ports see fig 5 Network Configuration The modem or router to which the N4 is connected must include a DHCP server from which the N4 can obtain an IPv4 address For th...

Page 10: ... your hub skip this section To mount the hub use the two keyholes on the bottom The keyholes are designed for 6 screws Use the distance measurements in the image below to determine where to place the screws fig 6 2 91 in 74 mm 2 6 in 66 mm Keyholes designed for No 6 English Hardware 10 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 11: ...he provided IEC C8 power cord see fig 7 fig 7 Note Once power is connected the N4 s power indicator light will come on It will be red while the N4 boots up afterward it will turn white IEC C8 power connection IEC C8 power cord 11 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 12: ...4 s Ethernet indicator will come on white DIRECT CONNECTION TO MODEM OR ROUTER Use a CAT5 or equivalent Ethernet cable Cable can be no more than 328 ft 100 m CAT5 or equivalent Ethernet cable Use either RJ45 port Modem Router 12 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 13: ...rue Option 1 Your computer is on the same subnet as all N4s OR Option 2 Your computer is on the same network as the N4s All N4s are on the same subnet The N4s have internet access Your computer has internet access Controlling with the Ketra Mobile App For instructions on using an N4 with the Ketra app refer to our Mobile App Manual If you are unable to discover your N4s in the Ketra app confirm on...

Page 14: ...nty For questions and technical support please contact 844 588 6445 ketrasupport lutron com Ketra and KetraNET are trademarks or registered trademarks of Lutron Ketra LLC in the US and or other countries 14 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 15: ...15 N4 INSTALLATION GUIDE 770 000027 01 r18 2019 Ketra Inc All rights reserved ...

Page 16: ...6231 E Stassney Ln Bldg 13 Suite 400 Austin TX 78744 ketra com 512 872 4349 770 000027 02 r16 ...

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