42
TROUBLE-SHOOTING Guide
The following phenomena may arise during normal operation. You should
check the potential causes before consulting your local distributor.
Descriptions
Causes
Solutions
At ignition or extinction
Doesn’t switch on
The heater is probably discon-
nected
Connect it to the mains.
The fuel tank is badly positioned Replace it correctly
Child lock is activated
Deactivate child lock
Fuel odor
Use of bad quality fuel
Fill tank with correct fuel
Water present in the fuel tank and
fixed tank
Empty, clean, dry and fill with
correct fuel
Power failure or power cord dis-
connected by accident
Don’t disconnect power cord without
shut down of heater.
Slight noise is audible
Noises owed to contracting and
decontracting metal parts
This is normal
Heater does not ignite
directly after extinc-
tion
This takes 1 or 2 minutes for pre-
heating
Wait a few minutes
When working
Heater shuts down
Fouling of burner group.
Electrical problem
Not enough fuel
Make a CLEANING
Disconnect and reconnect heater
.
Fill tank.
Light functions abnor-
mally
Bad flame, yellow col-
or or bad odor
Air filter blocked with dust
Clean filter
Not enough air
Use heater in ventilated area.
Bad quality fuel
Use correct fuel.
Burner head becomes
red.
Becomes red at minimum heating
power.
This is normal.
There is a sound of
liquid flowing.
Fuel goes from mobile to fixed
tank.
Abnormal room tem-
perature.
There is no more fuel.
Fill tank again
Temperature sensor is exposed to
direct sunlight or other heat
Position heater away from other
heat sources.
Heater is situated in drafty area
Position heater away from draft.