14
SERVICE
If the oven or supply cord are damaged in any way, or it is necessary to replace the oven
light, or repair the oven, the work must, for safety reasons, be carried out by Kenwood or
a Kenwood Authorised Repairer.
Before you call for assistance please check the following:
1
If the oven will not work at all and the display does not appear, or disappears, check
that the oven is plugged in and switched on. If it is, switch it off and check that the
fuse in the plug is OK. If necessary try the appliance in a different socket.
2
If the microwave will not function, check to see that the timer is set. Also check that
the door is properly shut so that the safety interlocks are fully engaged. If they are
not, the oven will not work.
3
Check to see that the child-proof lock is not on the display. If it is, switch it off.
If none of the above actions rectify the situation, contact:
In the UK:
Kenwood on
023 92392333
and ask for Customer Care. Have your model number ready.
You will find it on the back of your microwave. Alternatively contact your authorised
Kenwood repairer: look in Yellow Pages under ‘Electrical Appliance repairs’.
In Eire:
See our advertisement in Golden Pages.
Other Countries:
Contact the shop where you bought the microwave – they will advise you.
UK only guarantee
If your microwave goes wrong within one year from the date of purchase, we will repair
or where necessary replace it free of charge provided:
●
You have not misused, neglected or damaged it
●
It has not been modified (unless by Kenwood)
●
It is not second-hand
●
It has not been used commercially
●
You have not fitted a plug incorrectly
●
You supply your receipt to show where and when you bought it
