13
Problem
Cause
Solution
The machine will not operate
No power/indicator light not lit.
Check machine is plugged in.
when using mixing tools.
Mixer head not locked down correctly. Check that the mixer head is
locked down correctly.
Outlet cover not fitted correctly.
Check that the outlet cover is
located correctly.
The machine will not work
if the outlet cover is fitted
incorrectly.
Mixer head has been lifted during
Check that the speed control is
operation and lowered again without
reset to ‘O’ (OFF) position.
resetting the speed control to
‘O’ (OFF) position.
Machine stops during operation.
Machine overloaded/maximum
Switch off, unplug and allow the
capacities exceeded.
machine to cool down for
30 minutes.
Check maximum capacities in
the recommended speed chart.
Mixer head or outlet cover has
Check that the mixer head and
unlocked.
outlet cover are located correctly.
Dual drive attachment will
Dual drive attachment is not locked
Check the dual drive attachment
not operate.
on correctly.
is located correctly.
Food processor/juice extractor lid
Check that the attachment is
or citrus juicer sieve located
fitted correctly.
incorrectly.
Food mincer attachment will
Attachment is not locked on correctly. Check the attachment is located
not operate.
correctly.
Outlet cover is not fitted correctly.
Check that the outlet cover is
located correctly.
Movement on the work surface.
Feet on the underside of the machine
Regularly check the feet are
are dirty or wet.
clean and dry.
Poor performance of
Refer to hints in relevant “using the attachment” section. Check
tools/attachments.
attachments are assembled correctly.
troubleshooting guide
