Troubleshooting Guide
Problem
Possible Cause
Corrective Action
No power on Here2Everywhere
Power supply/cigarette lighter adapter
Make sure power supply/adapter is
(power indicator/display not illuminated)
is not properly connected
properly connected
Blown fuse in cigarette lighter adapter
Check the fuse; if blown, replace with
supplied spare fuse
Here2Everywhere not properly seated
Remove the Here2Everywhere from cradle and
in docking cradle
put it back in the cradle, taking care to seat
it securely in the cradle grooves
Car cigarette lighter socket fuse is blown
Use the cigarette lighter to test the car’s cigarette
lighter socket and fuse. If the cigarette lighter
doesn’t glow or get hot, check and replace
the fuse in the fuse panel. Note: use caution
with hot cigarette lighter.
No sound
Audio cable is not properly connected
Make sure cable is properly connected
Display reads “Acquiring Signal”
Signal is weak or can’t be found
Check the “Antenna Aiming” screen
(see pg. 23); Change the antenna/vehicle
location to maximize signal quality
Metallic window screen is
Move antenna to window with a
interfering with reception
non-metallic screen
Display reads “Antenna error”
The antenna is not connected
Verify antenna connections
The antenna or cable is faulty
Replace antenna
Display reads “Call 1-888-539-SIRIUS to
SIRIUS subscription has not been activated,
Call SIRIUS to activate or update
Subscribe”
or the specific channel is blocked by SIRIUS
your subscription
Display reads “Invalid Channel”
The channel number entered is invalid or
Select a different channel number
the channel does not exist
Here2Everywhere operates erroneously
Microprocessor error
Turn the power off (press the Power
button); wait 5-10 seconds, then turn
the power on again
Turn the unit’s power off; remove it from
the dock; wait 5-10 seconds; replace it
in the dock and turn power back on
If the problem persists, consult your
Kenwood dealer
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Program Alert
This submenu option allows you to have
Here
2
Everywhere alert you when a favorite
program is scheduled to start. You can set the
program time and channel number in advance,
and Here
2
Everywhere will let you know at the
appropriate time.
This submenu presents several options:
•
Program Time/Day
•
Channel Number
•
Program Alert On/Off
Program Alert: Program Time/Day
Use this selection to enter the date and time of
the preferred program.
Program Alert: Channel Number
Use this selection to enter the channel of the
preferred program.
Program Alert: Program Alert On/Off
Use this selection to enable or disable the
Program Alert.
Auto Shutdown
This gives you the option of having Here
2
Everywhere
automatically shut off after a 1-hour idle period.
After 59 minutes of inactivity, a display prompt will
appear on the screen with the option “Cancel Auto
Shutdown.” Press the Control Knob (or the remote
Select button) to cancel the shutdown and restart
the idle timer.
Sleep Mode
This gives you the option to have the unit shut
down after a specific period of time: 15, 30, 45,
or 60 minutes.
Factory Defaults
Select this menu option to restore Here
2
Everywhere
to all factory defaults.
Specifications
Audio output (560 ohms)....................776mV RMS
Fuse ....................................................3A fast blow
Power supply requirements 9 ~ 16V, negative ground
Dimensions ......110mm(L) x 74mm(W) x 30mm(D)
KEN.4064 H2EReceiver/Car Man 11/19/04 9:44 AM Page 26
