Kenwood DPX502 - DPX 502 Radio Instruction Manual Download Page 38

Page: 38 / 40

Troubleshooting Guide

HD Radio source

No sound can be heard, or the volume is low.

✔

The preset broadcast station is not transmitting in

the mode that was set with <Receive mode Setting>
(page 27).

☞

Please set <Receive mode Setting> to "AUTO".

✔

In digital AM broadcasting, receive mode switches

between stereo and monaural too often.

☞

Receiving condition is bad or unstable. Stereo is

chosen when receiving condition is good, and
it switches to monaural when the condition
becomes bad.

✔

HD Radio tuner is connected to KCA-S220A or other

units.

☞

Connect the HD Radio tuner directly to this unit.

USB device source

The USB device is not detected.

✔

The USB connector is disconnected.

☞

Connect the connector of the USB device

properly.

The USB device does not play its audio files.

✔

The USB connector is disconnected.

☞

Connect the connector of the USB device

properly.

English

B64-3826-00̲00̲English.Indd 38

07.4.24 11:32:17 AM

Summary of Contents for DPX502 - DPX 502 Radio

Page 1: ...ecord the serial number found on the back of the unit in the spaces designated on the warranty card and in the space provided below Refer to the model and serial numbers whenever you call upon your Kenwood dealer for information or service on the product Model DPX502 Serial number US Residence Only Register Online Register your Kenwood product at www kenwoodusa com B64 3826 00 00 English Indd 1 B6...

Page 2: ... File select File Select 1 mode File Select 2 mode Text Title Scroll HD Radio control features 22 About HD Radio Tuning Menu system 23 Menu System Activating Security Code Deactivating Security Code Touch Sensor Tone Manual Clock Adjustment Synchronize Clock Display Illumination Control Dimmer Switching preout Built in Amp Setting Dual Zone System Setting Supreme Setting Traffic Information CRSC C...

Page 3: ...gers connected to this unit Kenwood disc changers CD players released in 1998 or later can be connected to this unit Refer to the catalog or consult your Kenwood dealer for connectable models of disc changers CD players Note that any Kenwood disc changers CD players released in 1997 or earlier and disc changers made by other makers cannot be connected to this unit Connecting unsupported disc chang...

Page 4: ...ice page 17 Press the reset button if the disc auto changer fails to operate correctly Normal operation should be restored Reset button Cleaning the Unit If the faceplate of this unit is stained wipe it with a dry soft cloth such as a silicon cloth If the faceplate is stained badly wipe the stain off with a cloth moistened with neutral cleaner then wipe it again with a clean soft dry cloth Applyin...

Page 5: ...Pod is connected using a commercially available USB cable it is handled as a mass storage class device For the supported formats and types of USB device refer to www kenwood com usb About USB device Install the USB device in the place where it will not prevent you from driving your vehicle properly You cannot connect a USB device via a USB hub Take backups of the audio files used with this unit Th...

Page 6: ... SUBCHAPTER J Location Bottom Panel FCC WARNING This equipment may generate or use radio frequency energy Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made NOTE This equipment has been tested ...

Page 7: ...TANDBY An equipment such as a portable audio player can be connected to the auxiliary input terminal using a commercially available mini plug 3 5ø When connection of the iPod is recognized the source display changes from USB to iPod USB iPod source is recognized as CD source on the connected unit Use the mini plug which is stereo type and does not have any resistance Volume Increasing Volume Turn ...

Page 8: ...L knob 3 Select the Basic Audio item to adjust Press the VOL knob Each time you press the knob the item to be adjusted alternates between the items shown in the table below 4 Adjust the Basic Audio item Turn the VOL knob Adjustment Item Display Range RearVolume R VOL 0 35 Subwoofer level SW L 15 15 Bass level BAS L 8 8 Middle level MID L 8 8 Treble level TRE L 8 8 Balance BAL Left 15 Right 15 Fade...

Page 9: ...nd Rear channel separately Set up the channel of sub source by Dual Zone System Setting page 26 Select Main source by SRC button Adjust the volume of Front channel by VOL knob Adjust the volume of Rear channel by Audio Control page 8 The Audio Control has no effect on sub source You can use the Dual Zone System with the internal auxiliary input 5 Exit Audio Setup mode Press the VOL knob for at lea...

Page 10: ...LE Play time Music number P TIME Clock CLOCK In HD Radio source Information Display Station name ST NAME Music title Artist name Album name Genre TITLE Frequency FREQ Clock CLOCK TEL Mute The audio system automatically mutes when a call comes in When a call comes in CALL is displayed The audio system pauses Listening to the audio during a call Press the SRC button The CALL display disappears and t...

Page 11: ... number are displayed When you select the clock display the display setting of each source will be changed to the clock display Music title Artist name and Album name cannot be displayed in WAV file If the selected display item does not have any information alternative information is displayed When playing music from iPod or music edited by Music Editor the folder name display may show something d...

Page 12: ...tor is ON Tuning Mode Choose the tuning mode Press the AUTO button Each time you press the button the Tuning mode alternates between the modes shown in the table below Tuning mode Display Operation Auto seek AUTO 1 Automatic search for a station Preset station seek AUTO 2 Search in order of the stations in the Preset memory Manual MANUAL Normal manual tuning control 1 6 SRC AUTO AME FM AM Control ...

Page 13: ...he Control knob towards 4 or 3 Put the frequency in the memory Press the desired 1 6 button for at least 2 seconds The preset number display blinks 1 time On each band 1 station can be put in the memory on each 1 6 button Auto Memory Entry Putting stations with good reception in the memory automatically 1 Select the band for Auto Memory Entry Push the Control knob towards FM or AM 2 Open Auto Memo...

Page 14: ...ulletin or AM reception 2 Select the Program Type Push the Control knob towards up or down No Program Type Display 1 Speech SPEECH 2 Music MUSIC 3 News NEWS 4 Information INFORM 5 Sports SPORTS 6 Talk TALK 7 Rock ROCK 8 Classic Rock CLS ROCK 9 Adult Hits ADLT HIT 10 Soft Rock SOFT RCK 11 Top 40 TOP 40 12 Country COUNTRY 13 Oldies OLDIES 14 Soft SOFT 15 Nostalgia NOSTALGA 16 Jazz JAZZ 17 Classical ...

Page 15: ... mode Refer to PTY Program Type page 14 2 Recall the Program Type Press the desired 1 6 button 21 Religious Music REL MUSC 22 ReligiousTalk RELTALK 23 Personality PERSNLTY 24 Public PUBLIC 25 College COLLEGE 26 Weather WEATHER Speech and Music include the Program type below Music No 7 19 21 Speech No 3 6 20 22 26 The Program Type can be put in the 1 6 button memory and recalled quickly Refer to th...

Page 16: ...er to About Audio file page 5 You can play the file made by KENWOOD Music Editor by the same operation You can eject the disc for 10 minutes after switching off the engine USB Device Connection 1 Remove the cap and connect the USB cable 2 Connect the USB device to the unit using the USB cable When connecting the USB device usage of the CA U1EX option is recommended SRC SCAN S MODE RDM 3 A RDM REP ...

Page 17: ...a file contained in the USB device you can restart playing the file from the point where you stopped its playback Even after removing the USB device you can restart playing the file from the point where you stopped its playback as long as the files contained in the USB device are all the same Be sure to insert the USB device connector as far as it will go You can play the file made by KENWOOD Musi...

Page 18: ...mber Press the number buttons on the remote control 2 Do Disc Search Press the or button Cancelling Direct Disc Search Press the 38 button Input 0 to select disc 10 Playing External Disc Playing discs set in the optional accessory disc player connected to this unit Press the SRC button Select the display for the disc player you want Display examples Display Disc player CD CH CD changer MD CH MD ch...

Page 19: ... TRAC SCN FILE SCN SCAN ON is displayed 2 Release it when the music you want to listen to is played Press the SCAN button This function is not available on iPod and the music edited by Music Editor Random Play Play all the music on the disc or Audio file folder in random order Press the RDM button Each time you press the button Random Play turns ON or OFF When the Random mode is ON DISC RDM FOLD R...

Page 20: ...olling the file folder name display Push the Control knob toward up for at least 2 seconds Cancelling File Select 1 Press the F SEL button twice Function of iPod Music Editor file File select Selecting the music you want to listen to from the device or media being played now 1 Enter File Select mode Press the F SEL button Select the F SEL display 2 Search for a music Select the category item using...

Page 21: ...below the current folder is displayed is displayed while the upper level folder is displayed 3 Determine the folder Press the Control knob The music in the determined folder are displayed 4 Select the music you want to listen to Operation type Operation Movement between music Push the Control knob towards right or left Return to folder selection step Press the Control knob for at least 1 second 5 ...

Page 22: ...atures for how to use the functions Tuning Selecting the station 1 Select HD Radio source Press the SRC button Select the HD RADIO display 2 Select the HD FM band Push the Control knob toward FM Each time you push the knob to FM the band alternates between the HF1 HF2 and HF3 bands Select the HD AM band Push the Control knob toward AM 3 Tune up or down band Push the Control knob towards 4 or 1 6 S...

Page 23: ...ards right or left Example When you select BEEP each time you push the knob it alternates between BEEP ON or BEEP OFF Select 1 of them as the setting You can continue by returning to step 2 and setting other items 4 Exit Menu mode Press the MENU button When other items those applicable to the basic operation method above are displayed their setting content chart is entered Normally the setting lis...

Page 24: ... is displayed The Security Code function activates If you enter the wrong Code in steps 4 through 6 repeat from step 4 9 Exit Security Code mode Press the MENU button Resetting the Security Code function when the audio unit is first used after removed from the battery power source or the Reset button is pressed 1 Turn the power ON 2 Do the step 4 through 7 operation and enter the Security Code APP...

Page 25: ...hen you perform no operation for 5 seconds This function is effective when you are driving at night Display Setting DISP ON Keeps the display on DISP OFF Turns off the display when you perform no operation for 5 seconds Set the Display Illumination Control when the Demonstration mode Setting page 29 is set to OFF When the display is off pressing any key will turn on the display When the display is...

Page 26: ...han Standby mode Traffic Information Switching to traffic information automatically when a traffic bulletin starts even when you aren t listening to the radio Display Setting TI OFF TheTraffic Information function is OFF TI ON TheTraffic Information function is ON When it is ON the TI indicator is ON When a traffic information station isn t being received the TI indicator blinks When a traffic bul...

Page 27: ...unit serial number and the electronic Satellite radio Identification number for service activation and potential service changes Auxiliary Input Display Setting Selecting the display when changing to Auxiliary input source 1 Select Auxiliary input source Press the SRC button Select the AUX AUX EXT display 2 Enter Menu mode Press the MENU button for at least 1 second MENU is displayed 3 Select Auxi...

Page 28: ...the value setup by Sound Control The memory cannot be erased by the Reset button 1 Setup Sound Control Refer to the following operations to setup the Sound Control Audio Control page 8 Audio Setup page 9 2 Enter Menu mode Press the MENU button for at least 1 second MENU is displayed 3 Select Audio Preset mode Push the Control knob towards up or down Select the A PRESET display 4 Enter Audio Preset...

Page 29: ...e memory item of Audio Control page 8 is changed to the value which was recalled by the selected source In Standby mode Firmware version display Displaying the firmware version with the unit 1 Select the firmware version display mode Push the Control knob towards up or down Select the F W VER display 2 Display the firmware version Push the Control knob towards right or left In Standby mode Demonst...

Page 30: ... hot places such as on the dashboard Basic operations VOL buttons Adjusts the volume SRC button Each time you press the button the source alternates For the source alternating order refer to Selecting the Source page 7 ATT button Turns the volume down quickly When the button is pressed again the volume returns to the previous level SRC VOL ATT AUD ATT DIRECT 0 9 SRC VOL AUD FM AM 2 ZONE This butto...

Page 31: ...on Enters and cancels the PTY Program Type page 14 mode In Disc USB source 4 buttons Going forwards and backwards between music buttons Going forwards and backwards between disc folders 38 button Each time you press the button the music is played or paused 0 9 buttons When in Direct Music Search page 18 and Direct Disc Search page 18 enters the music disc number In Satellite radio source FM button...

Page 32: ...e front output terminals or to both the rear output terminals do not mix front and rear For example if you connect the connector of the left speaker to a front output terminal do not connect the connector to a rear output terminal After the unit is installed check whether the brake lamps blinkers wipers etc on the car are working properly Mount the unit so that the mounting angle is 30 or less If ...

Page 33: ...low Ground wire Black To car chassis Ignition key switch Car fuse box Main fuse ACC Car fuse box Battery If no connections are made do not let the wire come out from the tab Rear left output White Sub Woofer left output White Rear right output Red Sub Woofer right output Red Motor antenna control wire Blue Dimmer control wire Orange White To car light control switch TEL mute wire Brown Connect to ...

Page 34: ...bber frame 2 Cut out accessory 2 as illustrated When cutting out accessory 2 make sure it fits the opening of the center console 3 Fold double sided adhesive accessory 3 along the slit and attach it to accessory 2 cut out against the center rib as illustrated Use 2 pieces of accessory 3 for 1 accessory 2 cut out 4 Attach accessory 2 cut out to the unit Accessory2 Cut out to meet the shape of the o...

Page 35: ...he car bracket to use will differ depending on the car model Car Bracket Accessory6 Firewall or metal support Screw M4X8 commercially available Self tapping screw commercially available Metal mounting strap commercially available Bend the tabs of the mounting sleeve with a screwdriver or similar utensil and attach it in place B64 3826 00 00 English Indd 35 B64 3826 00 00 English Indd 35 07 4 24 11...

Page 36: ...r Frame and then remove the hard rubber frame 2 Remove the Hex head screw with integral washer M4X8 on the back panel 3 Insert the two removal tools 7 deeply into the slots on each side as shown 4 Lower the removal tool towards the bottom and pull out the unit halfway while pressing towards the inside Be careful to avoid injury from the catch pins on the removal tool 5 Pull the unit all the way ou...

Page 37: ...ing is ineffective The Synchronize Clock setting is ineffective HD Radio is in use Troubleshooting Guide What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring Before calling service first check the following table for possible problems General The Touch Sensor Tone doesn t sound The preout jack is being used The Touch Sensor Tone can t be outpu...

Page 38: ...n when receiving condition is good and it switches to monaural when the condition becomes bad HD Radio tuner is connected to KCA S220A or other units Connect the HD Radio tuner directly to this unit USB device source The USB device is not detected The USB connector is disconnected Connect the connector of the USB device properly The USB device does not play its audio files The USB connector is dis...

Page 39: ... F the disc will start playing again IN Blink The CD player section is not operating properly Reinsert the CD If the CD cannot be ejected or the display continues to flash even when the CD has been properly reinserted please switch off the power and consult your nearest service center PROTECT The speaker wire has a short circuit or touches the chassis of the vehicle and then the protection functio...

Page 40: ...ia Audio AAC decode AAC LC m4a files WAV signal Linear PCM Audio section Maximum output power 50 W x 4 Full Bandwidth Power at less than 1 THD 22 W x 4 Speaker impedance 4 8 Ω Tone action Bass 100 Hz 8 dB Middle 1 kHz 8 dB Treble 10 kHz 8 dB Preout level Load during disc play 2500 mV 10 kΩ Preout impedance 600 Ω USB Interface USB Standard USB 1 1 2 0 File System FAT16 32 Maximum Supply current 500...

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