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5-Year Warranty

KENSINGTON TECHNOLOGY GROUP (“KENSINGTON”) warrants this Kensington
PilotMouse Laser Wireless Pro against defects in material and workmanship
under normal use and service for five years from the original date of purchase. 
KENSINGTON, at its option, shall repair or replace the defective unit covered 
by this warranty. Please retain the dated sales receipt as evidence of the date 
of purchase. You will need it for any warranty service.

In order to keep this warranty in effect, the product must have been handled
and used as prescribed in the instructions accompanying this warranty. This
warranty does not cover any damage due to accident, misuse, abuse, or negli-
gence. This warranty is valid only if the product is used on the computer or
system specified on the product box. Please check product box for details or 
call technical support.

Repair or replacement, as provided under this warranty, is your exclusive remedy.
KENSINGTON shall not be liable for any incidental or consequential damages.
Implied warranties of merchantability and fitness for a particular purpose on
this product are limited to the duration of this warranty.

Some states/countries do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you. Some states/countries do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights that vary 
from state to state and country to country.

PilotMouse Laser Wireless Pro • 9

Technical Support

In North America, technical support is available to all registered users of
Kensington products. There is no charge for technical support except long
distance charges where applicable. Technical Support Contact information 
can be found on the back cover of this manual.

Technical Support Tips:

• You may find the answer to your problem in the Frequently Asked 

Questions (FAQ) section of the Support area on the Kensington Website:

www.support.kensington.com

.

• Call from a phone where you have access to your computer.

• Be prepared to provide the following information:

1. Name, address, and telephone number

2. The name of the Kensington product

3. Make and model of your computer

4. Your system software and version

5. Symptoms of the problem and what led to them

8 • PilotMouse Laser Wireless Pro

72241_B.qxd  7/28/05 5:36 PM  Page 8

Summary of Contents for PilotMouse Laser Wireless Pro

Page 1: ...tion page 2 Wireless Installation page 3 4 Common Troubleshooting Steps page 5 Optional Battery Saving Feature page 6 Comfort Guidelines page 7 Technical Support page 8 Warranty Information page 9 11 PilotMouse Laser Wireless Pro 1 72241_B qxd 7 28 05 5 36 PM Page 1 ...

Page 2: ... the receiver is installed properly yet it is not working or if you are experiencing interference often detected by erratic or halted cursor movement you may need to re establish a wireless connection Battery Installation Please be sure the batteries are installed properly in the mouse The proper orientation for the batteries is indicated in the battery compartment for each device Average battery ...

Page 3: ... button on the receiver 1 and within 10 seconds also press the connect button on the bottom of the mouse 2 You have now established a new connection for the mouse If this does not work try repeating these steps while holding the mouse close to the receiver This step may need to be repeated 2 3 times for the mouse to synchronize If necessary repeat this procedure after replacing depleted batteries ...

Page 4: ...oblems As a computer user you might also be at risk By paying attention to the way you perform your work use your computer and phone play sports and work around the house you can identify the behaviors that may be putting you at risk If you experience pain swelling numbness or weakness in your wrists or hands especially during sleep see your physician immediately For helpful information visit www ...

Page 5: ...uration of this warranty Some states countries do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states countries do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights that...

Page 6: ...otMouse Laser Wireless Pro model no 72241 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the...

Page 7: ... contents hereof is prohibited without written consent from Kensington Technology Group All rights reserved 7 05 Kensington is a registered U S trademark of ACCO World Corporation with issued registrations and pending application in other countries throughout the world MouseWorks is a registered U S trademark of ACCO World Corporation All other registered and unregistered trademarks are the proper...

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