6. Look for and remove any conflicts in the Bluetooth Radios and Human Interface
Devices sections. Go to File/Action/Scan For Hardware Changes to reinstall the basic
drivers.
7. Remember, DO NOT troubleshoot the device while it is attached to a hub
8. If still no go verify warranty and replace the product
No Audio from the Bluetooth speakers:
1. Follow the instructions to connect the Bluetooth speakers with the Bluetooth adapter
2. Go to Control Pane > Hardware and Sound > Sound > Set Bluetooth speakers as
default play device under Playback tab. Click on Apply and Ok
3. This should resolve the issue
How to transfer a file from the computer to a Bluetooth phone?
1. Make sure Bluetooth phone is paired and connected with the Bluetooth adapter
2. Click on the Bluetooth icon in the system tray and select
“Send a File”
3. Select the Bluetooth phone from the list of devices where you would like to send the
files. Click on Next