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Review the table for solutions to minor performance problems. Any service needed, other
than maintenance described in this Use & Care Guide, should be performed by a qualified
service dealer.
TROUBLESHOOTING
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vacuum will not
power on.
Battery may be depleted.
Charge the battery as instructed on page 11.
Wrong charger being used.
Be sure to use only the charger supplied with
your product.
Hand vacuum or battery is
damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Battery indicator
does not illuminate
when charging the
battery.
Charging adapter is not
plugged into outlet firmly.
Be sure the charging adapter is plugged
in properly to the outlet, and the charging
connector is plugged into the charging port
of the hand vacuum.
Dust accumulated on the
charging port of the hand
vacuum.
Clean off any dust accumulated on the
charging port of the hand vacuum.
No power at electrical outlet. Check circuit breakers.
The battery is damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
The battery indicator is
damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Battery indicator
does not illuminate
when using the
vacuum.
Battery may be depleted.
Charge the battery as instructed on page 11.
The battery indicator is
damaged.
Call 1-877-531-7321 (US) / 1-844-608-3081
(CA) for assistance.
Battery indicator
flashes red and then
turns off when using
the vacuum.
Battery may be depleted.
Charge the battery as instructed on page 11.
Summary of Contents for CSV Go XL DS4030
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