30
Before You Call (continued)
CONCERN
POTENTIAL CAUSE
COMMON SOLUTION
ICE DISPENSER
Dispenser will not
dispense ice.
•
There is no ice in the bin to be
dispensed.
•
The refrigerator doors are not
completely closed.
•
Dispenser paddle has been
pressed too long and the dis-
penser motor has overheated.
•
See the “Ice maker is not making any ice” section
above.
•
Be sure the refrigerator doors are completely closed.
•
The motor overload protector will reset in about three
(3) minutes and then ice can be dispensed.
Ice dispenser is
jammed.
•
Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
•
Ice cubes are jammed between ice
maker and back of ice container.
•
Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
•
Remove ice cubes that are jamming the dispenser.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
•
Door was closed too hard, caus-
ing other door to open slightly.
•
Refrigerator is not level. It rocks
on the floor when moved slightly.
•
Refrigerator is touching a wall or
cabinet.
•
Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping floor.
Drawers are difficult to
move.
•
Food is touching shelf on top of
drawer.
•
Track that drawers slide on is dirty.
•
Remove top layer of items in drawer.
•
Ensure drawer is properly installed on track.
•
Clean drawer, rollers, and track. See Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor does not
run.
•
Freezer control is set to “OF” or “0”.
•
Refrigerator is in defrost cycle.
•
Plug at electrical outlet is dis-
connected.
• House fuse blown or tripped
circuit breaker.
•
Power outage.
•
Set freezer control.
•
This is normal for a fully automatic defrost refrig-
erator. The defrost cycle occurs periodically, lasting
about 30 minutes.
•
Ensure plug is tightly pushed into outlet.
•
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
•
Check house lights. Call local electric company.
Refrigerator runs too
much or too long.
•
Room or outside weather is hot.
•
Doors are opened too fre-
quently or too long.
•
Fresh Food/freezer door may
be slightly open.
•
Freezer control is set too cold.
•
Fresh Food/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
•
Condenser is dirty.
•
It’s normal for the refrigerator to work longer under
these conditions.
•
Warm air entering the refrigerator causes it to run
more. Open doors less often.
•
Ensure refrigerator is level. Keep food and contains
from blocking door. See CONCERN column OPEN-
ING/CLOSING OF DOORS/DRAWERS.
•
Set Fresh Food control to warmer setting until refrig-
erator temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in door seal will
cause refrigerator to run longer in order to maintain
desired temperatures.
•
Clean condenser. See Care & Cleaning.
Compressor goes off
and on frequently.
•
Thermostat keeps the refrigera-
tor at a constant temperature.
• This is normal. Refrigerator goes on and off to keep
temperature constant.
