18
TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
Problem
Possible Causes
Solutions
Nothing will operate
Power supply cord is unplugged Plug into a grounded outlet.
Household fuse is blown or a
circuit breaker is tripped
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
The control displays an F9 or
F9 E0 error code
The electrical outlet in the home may be miswired. Contact a
qualified electrician to verify the electrical supply.
Cooktop will not operate
The control knob is set
incorrectly
Push in knob before turning to a setting.
On ceramic glass models, the
oven control lockout is set
See the “Control Lock” keypad feature in the “Feature Guide.”
Excessive heat around
cookware on cooktop
Cookware that is not the
proper size
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than
1
/
2
" (1.3 cm) outside the cooking area.
Cooktop cooking results
not what expected
Control knob set to incorrect
heat level
See the “Cooktop Use” section.
Range is not level
Level the range. See the Installation Instructions.
Cooktop element
cycles on and off
on Hi setting
Element cycling due to a
temperature limiter
This is normal operation. The element may cycle on and off to
keep the cooktop from overheating.
Oven will not operate
Delay Start is set
See the “Electronic Oven Controls” section.
Oven control lockout is ON
Press and hold the Hold 3 Sec keypad for 3 seconds to unlock.
Control is in Demo mode
Demo mode will deactivate all oven elements. See “Demo Mode”
in the Electronic Oven Controls” section.
Electronic oven control set
incorrectly
See the “Electronic Oven Controls” section.
Oven temperature
too high or too low
Oven temperature needs
adjustment
See “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Oven indicator
lights flash
Power to range is turned on or
restored
See “Control Display” in the “Electronic Oven Controls” section. If
the indicator light(s) keep flashing, call for service. See the back
cover for more information.
Display shows messages
Power failure (Display shows
flashing time.
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number)
Depending on your model, press CANCEL to clear the display.
See “Control Display” in the “Electronic Oven Controls” section.
If it reappears, call for service. See the back cover for more
information.
Start needs to be pressed so a
cycle can begin
See the “Start” keypad feature in the “Feature Guide” section.
Self-Cleaning cycle
will not operate
The oven door is not closed
Make sure the oven door is fully closed.
The Self-Cleaning function has
not been entered correctly
See the “Self-Cleaning Cycle” section.
A Timed Cooking function has
been entered
See the “Cook Time” section.
The range is in Sabbath mode
See the “Sabbath Mode” section.
