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MASTER PROTECTION AGREEMENTS
Congratulations on making a smart purchase. Your new Kenmore® product is designed and
manufactured for years of dependable operation. But like all products, it may require preventive
maintenance or repair from time to time. That’s when having a Master Protection Agreement can
save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the
Agreement* includes:
Parts and labor
not just for repairing defects, but to help keep products operating properly
u
nder normal use
. Our coverage goes
well beyond the product warranty.
No deductibles,
no functional failure excluded from coverage
— real protection.
Expert service
by a force of more than
10,000 authorized Sears service technicians
,
which means someone you can trust will be working on your product.
Unlimited service calls and nationwide service,
as often as you want us, whenever you
want us.
“No-lemon” guarantee
–
replacement of your covered product if four or more product
failures occur within twelve months.
Product replacement
if your covered product can’t be fixed.
Annual Preventive Maintenance Check at your request – no extra charge.
Fast help by phone
–
we call it Rapid Resolution – phone support from a Sears
representative on all products. Think of us as a “talking owner’s manual.”
Power surge protection
against electrical damage due to power fluctuations.
$250 Food Loss Protection
annually for any food spoilage that is the result of mechanical
failure of any covered refrigerator or freezer.
Rental reimbursement
if repair of your covered product takes longer than promised.
25% discount
off the regular price of any non-covered repair service and related installed
parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule
service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during
the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A.
call 1-800-827-6655.
*Applicable only for screen sizes greater than 40 inches.
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