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10

Troubleshooting

Check if

Then

THE AIR CONDITIONER WILL NOT OPERATE

Power supply cord is disconnected

Firmly push the cord into a live wall outlet having proper voltage. (Page 4)

House fuse has blown or circuit breaker tripped

Replace the fuse with a time delay type or reset the circuit breaker. (Page 4) 

Power is OFF.

Push ON/OFF Button to turn ON. (Page 6)

Temperature setting is warmer than room temperature.

Set temperature to a lower setting. (Page 6)

Unit was turned OFF and ON too quickly.

Push ON/OFF Button to turn unit ON. (Page 6)

Built-in delay will prevent compressor from turning on for 3 minutes.

Timer shut unit OFF.

Touch Pad and Remote not responding.

Unit is in a locked mode. Unplug unit for 10 seconds, and then plug in again and 
the controls will reset. (Page 4)

Power Cord has tripped

Press the RESET button on the plug head. (Page 4)

THE AIR CONDITIONER BLOWS FUSES OR TRIPS CIRCUIT BREAKER

Check if

Then

House fuse has blown or circuit breaker tripped.

Replace the fuse with a time delay type or reset the circuit breaker. (Page 4) 

Too many electrical devices are being used on the same circuit.

Unplug or relocate electrical devices being shared on same circuit. 

Unit is rated over 7.5 amps.

Unit should be plugged into a single circuit outlet. 

Unit is plugged into an extension cord.

Do not use an extension cord to run the unit. (Page 4)

Unit was turned OFF and ON too quickly.

Turn unit OFF and wait 3 minutes before restarting. (Page 6)

ENERGY SAVER feature is on. 

ENERGY SAVER feature does not circulate air continually. Set mode to COOL for
constant air circulation. (Page 5) 

THE AIR CONDITIONER TURNS ON AND OFF BY ITSELF

Check if

Then

Outside temperature is extremely hot.

Set fan speed at the fastest setting for maximum cooling. (Page 6)

Timer turned unit ON or shut unit OFF.

Push ON/OFF Button to turn unit ON or OFF. (Page 6)

THE AIR CONDITIONER DOES NOT COOL THE ROOM - ICE BEHIND FRONT PANEL

Check if

Then

Outside temperature is below 16 °C.

Set mode to FAN ONLY and fan speed to fastest setting to defrost coil. (Page 6)

Filter is dirty.

Open front panel. Remove filter. Rinse or vacuum filter. Replace filter. Close 
Panel (Page 9)

BTU size is too large.

A lower capacity unit may be required depending on the size of the room being 
cooled. (Page 9) 

THE AIR CONDITIONER DOES NOT COOL THE ROOM - NO ICE BEHIND FRONT PANEL

Check if

Then

Filter is dirty.

Open front panel. Remove filter. Rinse or vacuum filter. Replace filter. Close 
Panel (Page 9)

Room temperature is below 16 °C.

Temperature setting is warmer than room temperature.

Set temperature to a lower setting. (Page 6)

Unit is not designed to cool below 16 °C. (Page 8)

Front of unit is blocked by furniture, drapes, blinds, etc.

Clear away area in front of unit. 

Back of unit is blocked by leaves, dirt, branches, etc.

Clear away back of unit.

Doors, windows, registers, etc. are open.

Close doors, windows, registers, etc.

Unit recently turned on.

Allow time to cool a larger room.

Temperature sensor is touching the coil.

Open front panel. Remove filter. Turn end of temperature sensor away from coil. 
Replace filter. Close panel. 

Excessive heat in the room being cooled.

Use exhaust vents while cooking or bathing. Limit use of heat producing appliances 
during the hottest part of the day. (Page 9)

Vent control (on some models) is pulled open.

Push in vent control for maximum cooling. (Page 8) (CLOSED POSITION)

Room Air Conditioner Troubleshooting Guide

Summary of Contents for 253.35005

Page 1: ...enmore CLIMATISEUR DE TYPE FENÊTRE Sears Brands Management Corporation Hoçman Estates IL 60179 U S A www kenmore com www sears com English Français Use Care Guide Manuel d utilisation et d entretien Models Modèles 253 35005 253 35008 253 35010 253 35012 ...

Page 2: ...upplied with the product 5 Damage to or failure of this product resulting from accident abuse misuse or use for other than its intended purpose 6 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifica...

Page 3: ...ment if repair of your covered product takes longer than promised 10 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it takes for you to schedule service You can call anytime day or night or schedule a service appointment online The Master Protection Agreement is a risk free purchase If you...

Page 4: ...ars at 1 800 4 MY HOME Prevent Accidents To reduce the risk of fire electrical shock or injury to persons when using your air conditioner follow basic precautions including the following If the air conditioner is to be installed in a window you will probably want to clean both sides of the glass first If the window is a triple track type with a screen panel included remove the screen completely be...

Page 5: ...ith the remote control Turn Remote Control upside down Squeeze tab and pull to remove battery tray Place battery in tray with POSITIVE side facing UP according to diagram Re insert battery tray TO REPLACE BATTERY Battery Size CR2025 ACTIVATES TIMER SLEEP MODE FILTER RESET BUTTON TURNS UNIT ON OR OFF ADJUSTS TEMPERATURE OR TIME SETS FAN SPEEDS DISPLAYS TEMPERATURE TIME SETS MODE REMOTE CONTROL ON O...

Page 6: ...t high and adjusts to a slower speed as the room temperature dictates For example if the room doesn t get too warm it will stay at the slowest speed If the room temperature rises quickly such as when a door is opened it will automatically go to the highest speed The fan speed will re adjust back to the slowest speed as the room returns to the original set temperature Use Fan Only function to circu...

Page 7: ... energy usage in this mode The compressor and motor will turn off once the room is at the desired temperature The air will be sampled for 20 seconds every 10 minutes until the room is above the set temperature at which point the compressor turns back on and the fan runs The entire process is now repeated Press the UP and DOWN arrows to select the desired time up to 24 hrs The control will count do...

Page 8: ... and back press and hold both the TEMP TIMER Up and Down buttons for 3 seconds FAULT CODES If the display reads ES or AS a sensor has failed Contact 1 800 4 MY HOME for repair AUTO RE START After a power outage the unit will remember the last setting and return the unit to the same setting once power is restored Figure 1 VENT CLOSED Figure 3 VENT EXHAUST OPEN There is a 2 Second delay for the comp...

Page 9: ...ughly and wipe dry Never use harsh cleaners wax or polish on the cabinet front Be sure to wring excess water from the cloth before wiping around the controls Excess water in or around the controls may cause damage to the air conditioner Plug in air conditioner Winter Storage If you plan to store the air conditioner during the winter remove it carefully from the window according to the installation...

Page 10: ...E AIR CONDITIONER TURNS ON AND OFF BY ITSELF Check if Then Outside temperature is extremely hot Set fan speed at the fastest setting for maximum cooling Page 6 Timer turned unit ON or shut unit OFF Push ON OFF Button to turn unit ON or OFF Page 6 THE AIR CONDITIONER DOES NOT COOL THE ROOM ICE BEHIND FRONT PANEL Check if Then Outside temperature is below 16 C Set mode to FAN ONLY and fan speed to f...

Page 11: ...gerant passing through evaporation Page 11 Gurgling or hissing sounds Beeping Electronic Control Normal noise when electronic control settings are changed Vibration Unit Vibration Due to poor wall or window construction or incorrect installation Page 11 Room Air Conditioner Troubleshooting Guide Normal Sounds High Pitched Whine Today s high efficiency compressors may have a high pitched whine duri...

Page 12: ... owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com www sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts Re...

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