BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following check list before calling for service.
You should inspect the burners at least once a year or immediately after any of the following conditions occur:
Regardless of which burner cleaning procedure you use, we
recommend you also complete the following steps to help
prolong burner life.
1. Use a fiber pad or nylon brush to clean the entire outer surface
of each burner until free of food residue and dirt.
WARNING
Spiders and insects can nest inside the burners of the grill
and disrupt gas flow. This very dangerous condition could
cause a fire behind the valve panel, thereby damaging the
grill and making it unsafe for operation. Inspect the grill at
least twice a year.
!
2. Clean any clogged ports with a stiff wire, such as an open
paper clip.
3. Inspect each burner for damage (cracks or holes) and if such
damage is found, order and install a new burner. After installation
check to ensure that gas valve orifices are correctly placed inside
the ends of the burner tubes.
Troubleshooting
PROBLEMS
WHAT TO DO
Check to see if LP tank is empty.
Clean wires and/or electrode by rubbing
with alcohol and clean swab.
Wipe with dry cloth.
Make sure the wire is connected to
electrode assembly.
Do other burners on the unit operate?
Check to see if other burners operate. If
so, check the gas orifice on the
malfunctioning burner for an obstruction.
Burner flame is yellow or orange, in
combination with the odor of gas.
Refer to Clean Burner Tubes and Burner
Ports on page 29. If problem still exists,
call 1-800-4-MY-HOME.
Low heat with knob in “HI” position.
Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low,
does the orifice or burner need cleaning?
Is the gas supply or gas pressure low?
Grill won’t light when the control knob is
rotated.
WARNING
The location of the burner tube with respect to the orifice is vital
for safe operation. Check to ensure the orifice is inside the
burner tube before using the gas grill. If the burner tube does not
fit over the valve orifice, lighting the burner may cause explosion
and/or fire.
!
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