Troubleshooting
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents using a high
efficiency fan.
Concern
What to do
Refrigerator is too warm
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per temperature control instructions.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm
Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per temperature control instructions
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Food is freezing in the refrigerator
Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water
content should not be placed near the cooling vents.
Unable to change temperature settings
Refer to function guide in Controlling Your Refrigerator.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the
sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
Concern
What to do
Motor noise (compressor)
Nothing. This is normal as your new refrigerator uses a high-speed compressor
which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the on cycle.
A clicking noise heard just before the
compressor starts.
Nothing. This is normal as your new refrigerator has an automatic switching action
of the temperature control, turning the compressor on and off.
Occasional gurgling, similar to water
boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due to the refrigerant
flowing in your refrigerator system.
Airflow noise.
Nothing, this is normal as your new refrigerator uses high efficiency fans to
circulate air.
Rattling and other noises.
Ensure that the cabinet is level and stable, refer to Installation Instructions on
page 6.
Check the surrounds of the appliance to ensure there is nothing touching or
placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that they are
vibrating (such as bottles).
Crisper operation
Concern
What to do
Excess moisture build up in crisper
Ensure that the crisper is not over packed.
Crisper bin can not be removed
If crisper bin interferes with the door bins, remove door bins before removing
crisper.
Position cabinet so that the door can be fully opened.
Freezing items in the crisper
Adjust temperature to a warmer setting.
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Troubleshooting
