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easy

fountain

®

Aftercare Information

www.

kelkay

.com

•  Clean and top-up the water on a regular basis.
•  To empty the fountain of water for cleaning or for   

  winter care:
 

Smaller fountains (that are light enough to be lifted)

   

   the water can be emptied by simply inverting the  

 

  fountain and letting the water pour away through a    

   suitable drain or sink.
 

Larger (heavier) fountains

 - water can be removed   

  by using a large sponge or by purchasing a simple    

  syphon pipe available from aquatic supply stores.
•  Always shut off the power before cleaning and   

  maintaining the fountain or pump.

Please note: 

The 

easy

fountain

®

 

aftercare range is only available in the UK 

and Republic of Ireland. Please check with your nearest stockist for availability.

Caring for your fountain

Cleaning your fountain

Troubleshooting

Winter care

The 

easy

fountain

®

 

aftercare range includes products to

help care for your fountain. Please see the table below

for more information.

Fountain Algae Stopper 385g

• 

Easy to use 

• 

Removes and prevents algae and bacteria

• 

Will not harm animals and birds

Fountain Grime and Lime Cleaner 500ml

• 

Easy to use 

• 

Removes dirt from your water feature

• 

Limescale buster

Fountain One Shot Algae Remover 100g

• 

Easy to use 

• 

Removes algae and bacteria

• 

Stops slime build up

Fountain Citronella Water Scent 125ml

• 

Easy to use 

• 

Clean and fresh scent

• 

Helps to repel insects

Fountain Shine Spray 500ml

• 

Easy to use 

• 

Helps preserve radiance

• 

Leaves a smear free shine

Guidelines to help protect your 

easy

fountain

®

:

•  If possible, bring your water feature indoors

  eg. garage or shed. 
•  Drain the fountain of all water. If water freezes within   

  the fountain, this can cause damage. 
•  If your fountain is left outside and drained of all water,  

  a Kelkay 

easy

fountain

®

 cover can be purchased to    

  cover the entire fountain however we cannot   

 

  guarantee that it will protect your fountain from

  winter damage.

Pumps

•  Check the water is covering the pump by at least 5cm.

•  Check the flow dial on the pump to ensure the correct  

  “flow” for the fountain is set.

•  Check to see if it is running if it is then it is probably    

  blocked. 

•  Clear the pipe and impeller from blockages.

•  Check the fuse in the plug.

Lights/Transformers

•  If the lights and the pump are not working it is likely the  

      transformer has failed. If the product is within the    

  warranty period and misuse has not occurred a  

 

  replacement part can be issued providing a proof of   

  purchase is supplied.

•  Flickering lights are caused by a build-up of algae and  

  lime scale on the connectors between the transformer  

   and the lights. This is not covered by the warranty.    

    Replacement parts can be purchased from Kelkay LTD.

•  If the lights stop working they are available to purchase  

  from Kelkay LTD. Light bulbs are not covered under   

  the warranty.

•  Individual L.E.D lights are not replaceable but can be  

  replaced as a set.

Leaks/Loss of Water

•  Overfilled - make sure the water reservoir is not  

 

  overfilled. Remove water if necessary.

•  Pump Flow Rate - check the pump and reduce the    

  flow rate if required.

•  Level - ensure the fountain is completely level.

•  Natural evaporation, weather elements and wildlife    

  will also affect the fountain water level on a daily  

 

  basis. Top up your fountain as required.

Main Body & Paintwork

•  Do not confuse limescale residue with fading paint -   

  this is not a fault and in most cases the fountain  

 

  needs cleaning.

•  Paint peeling will occur if the fountain has been left    

  outside in the frost and will not be covered by the    

  warranty.

•  Parts broken off the main body while in use are  

 

  usually caused by bad weather conditions and not    

  covered by the warranty.

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