DANGER
POSSIBLE CAUSES
RESPONSE
Unit does not work and
the Power LED is not lit
a. The outlet is not receiving
any power.
b. Power cord is unplugged.
c. Power cord is broken.
d. Control PCB is defective or
with wiring problems.
e. Display PCB is defective or
with wiring problems
a. Check for outlet and breaker/fuse.
b. Plug in the power cord.
c. Call for service.
d. Call for service.
e. Call for service.
Unit does not make ice
a. The ice maker is turned off/
not plugged in.
b. Water Level red LED flashes
and the water reservoir is low.
c. Making Ice green LED
illuminates but unit has
dispensed all ice.
d. Cleaning LED flashes and
defrosting is required.
e. Water Level red LED
illuminates.
f. The water pump, water level
sensor, ice engine motor or
cooling system is defective.
a. Turn the ice maker on.
b. Fill the water reservoir with
potable water.
c. Use the Cleaning mode to melt
clumped ice.
d. Use the Cleaning mode to defrost.
e. Call for service.
f. Call for service.
Unit does not dispense ice
a. There is no ice in the ice bin.
b. Ice is jammed in the ice bin.
c. Ice is stuck in the ice
dispense point
d. The ice bin auger or motor,
control PCB or display PCB
is defective.
a. See Unit does not make ice
b. Use Dispense Ice and Clean
button combination to break the
jammed ice.
c. Use a spoon to remove the stuck
ice.
d. Call for service.
Unit leaks water
a. The water reservoir is
overfull.
b. The drip tray is overflow.
c. The water reservoir or
tubing is leaking.
d. The water level sensor is
defective.
a. Reduce the water fill.
b. Empty it.
c. Call for service.
d. Call for service.
TROUBLESHOOTING
15
