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Problem

Possible Causes

Solution

The unit is not 

working

Power failure

Wait for the power to be restored

The power is turned off

Turn on the power

The fuse is burned out

Replace the fuse

Remote control batteries are dead

Replace batteries

The Unit’s 3-minute protection has 

been activated

Wait three minutes after restarting 

the unit

Timer is activated

Turn timer off

The unit starts and 

stops frequently

There’s  too  much  or  too  little 

refrigerant in the system

Check for leaks and recharge the 

system with refrigerant.

Incompressible gas or moisture has 

entered the system.

Evacuate and recharge the system 

with refrigerant

The compressor is broken

Replace the compressor

The voltage is too high or too low

Install a manostat to regulate the 

voltage

Poor heating 

performance

The  outdoor  temperature  is 

extremely low

Use auxiliary heating device

Cold air is entering through doors 

and windows

Make  sure  that  all  doors  and 

windows are closed during use

Low refrigerant due to leak or long-

term use

Check for leaks, re-seal if necessary 

and top off refrigerant

Indicator lamps 

continue flashing

The unit may stop operation or continue to run safely. If the indicator lamps 

continue to flash or error codes appear, wait for about 10 minutes. The 

problem may resolve itself.

If not, disconnect the power, then connect it again. Turn the unit on.

If the problem persists, disconnect the power and contact your nearest 

customer service center

Error  code  appears 

and begins with the 

letters as the following 

in the window display 

of indoor unit:
•E(x), P(x), F(x)

•EH(xx), EL(xx), EC(xx)
•PH(xx), PL(xx), PC(xx)

NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit 

immediately and contact an authorized service center.

Troubleshooting

Summary of Contents for ONNIX AKAY-D 26 DR9

Page 1: ...6 DR8 KAY D 35 DR8 KAY D 26 DN7 KAY D 35 DN7 AKAY D 26 DR9 AKAY D 35 DR9 IMPORTANT NOTE Read this manual carefully before installing or operating your new air conditioning unit Make sure to save this...

Page 2: ...Owner s Manual Table of Contents 1 Safety Precautions 04 2 Unit Speci cations and Features 06 SECURITY FIRST...

Page 3: ...3 Care and Maintenance 12 4 Troubleshooting 14...

Page 4: ...ing use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance IEC Standard requirements If an abnormal situation ar...

Page 5: ...How to install the appliance to its support please refer to the INSTALLATION MANUAL for details in indoor unit installation and outdoor unit installation sections Note about Fluorinated Gasses 1 This...

Page 6: ...up in different colour according to the operation mode In AUTO COOL and DRY mode the light is blue In AUTO HEAT mode the light is orange The light is off in Fan mode NOTE When room light is turned off...

Page 7: ...C 5 F 86 F 0 C 50 C 32 F 122 F 0 C 60 C 32 F 140 F For special tropical models 0 C 60 C 32 F 140 F For special tropical models Tipo Split Inverter FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER Whe...

Page 8: ...s When turning on your unit the louver will automatically resume its former angle Refrigerant Leakage Detection some units The indoor unit will automatically display EC or EL0C when it detects refrige...

Page 9: ...icted air flow Setting horizontal angle of air flow The horizontal angle of the airflow must be set manually Grip the deflector rod See Fig B and manually adjust it to your preferred direction For som...

Page 10: ...F after 1 hour and will increase an additional 1 C 2 F after another hour When in HEAT mode the unit will decrease the temperature by 1 C 2 F after 1 hour and will decrease an additional 1 C 2 F after...

Page 11: ...your finger or the tip of a ballpoint pen 3 Press the MANUAL CONTROL button one time to activate FORCED AUTO mode Press the MANUAL CONTROL again to activate FORCED COOLING mode 4 Press the MANUAL CON...

Page 12: ...bad for your health Make sure to clean the filter once every two weeks 1 Lift the front panel of the indoor unit Use suspension bar to prop up the panel please refer to page 9 2 Grip the tab on the en...

Page 13: ...the indoor unit will flash nF This is a reminder to replace your filter After 15 seconds the unit will revert to its previous display To reset the reminder press the LED button on your remote control...

Page 14: ...eature that prevents the unit from overloading The unit cannot be restarted within three minutes of being turned off The unit changes from COOL HEAT mode to FAN mode The unit may change its setting to...

Page 15: ...e Dust is emitted from either the indoor or outdoor unit The unit may accumulate dust during extended periods of non use which will be emitted when the unit is turned on This can be mitigated by cover...

Page 16: ...is blocked Turn the unit off remove the obstruction and turn it back on Doors and windows are open AMake sure that all doors and windows are closed while operating the unit Excessive heat is generate...

Page 17: ...ormance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant...

Page 18: ...disposing of this appliance you have the following options Dispose of the appliance at designated municipal electronic waste collection facility When buying a new appliance the retailer will take back...

Page 19: ...hange without prior notice for product improvement Consult with the sales agency or manufacturer for details Any updates to the manual will be uploaded to the service website please check for the late...

Page 20: ......

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