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77
Troubleshooting
A
pp
endix
Pedals
Issue
Possible Cause and Solution
Ref.
The pedals are unreliable or do not
function at all.
Check that the pedal cable is firmly connected to the instrument (CA79
only).
When depressing a pedal, the pedal board
flexes and is not firm.
Check that the pedal support bolt is fully extended.
Headphones
Issue
Possible Cause and Solution
Ref.
The headphone volume is too low.
If the “Nominal Impedance” specification of the headphones is less than 100
Ω (ohms), set the “Headphone Volume” setting in the Speaker/Headphone
menu to High.
The headphone output sounds strange.
Check that the “Spatial Headphone Sound” and “Headphone Type” settings
are set to “Normal”.
USB (memory device)
Issue
Possible Cause and Solution
Ref.
A USB memory device is not detected,
cannot be saved to, or does not appear
to function when connected to the “USB
to Device” port.
Check that the USB memory device is formatted to use the FAT/FAT32
filesystem, and not set to “Write Protect” mode.
Disconnect the USB memory device, turn the instrument off then on, then
reconnect the USB device. If the USB device still does not function, it may be
damaged or incompatible. Please try using a different USB device.
–
The instrument pauses briefly when
connecting a USB memory device.
This is recognised behaviour when using large capacity (e.g. 8GB+) USB
memory devices.
–
USB MIDI, MIDI, Bluetooth® MIDI
Issue
Possible Cause and Solution
Ref.
The instrument is connected to the
computer using a USB cable, however the
software does not respond to key presses.
Check that a USB MIDI driver is installed on the computer.
Check that “USB Audio Device” or “KAWAI USB MIDI” is selected in the
software’s input/output device settings.
Check that the instrument is not connected to a smart device using
Bluetooth MIDI.
The instrument cannot connect to the
smart device/app via Bluetooth.
Check that the instrument’s Bluetooth MIDI/Audio function is turned On.
Ensure that the mobile device’s Bluetooth function is turned On.
–
Ensure that the instrument isn’t already connected to another Bluetooth
device.
–
Try deleting the instrument’s Bluetooth connection using the mobile
device’s “Forget Device” function.
–
Try turning the instrument Off and then On, and/or restarting the mobile
device.
–
Summary of Contents for Concert Artist CA99
Page 43: ...43 Basic Operation M E M O ...
Page 75: ...75 Adjustments Settings M E M O ...
Page 92: ......
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