42
Ap
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ix
Problem
Possible Cause and Solution
Page no.
Po
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e
r
The instrument does not turn on.
Check that the power cable is fi rmly attached to the instrument, and
connected to an AC outlet.
p. 11
The instrument turns itself off after a
period of inactivity.
Check that the ‘Auto Power Off ’ function is not enabled.
p. 40
Sound
The instrument is turned on, however
no sound is produced when the keys
are played.
Check that the MASTER VOLUME slider is not set to the lowest position.
Check that a pair of headphones (or headphone adaptor plug) are not
connected to the PHONES jack.
Check that Local Control is enabled in the MIDI Settings menu.
p. 11
p. 11
p. 38
The sound distorts when playing at
very loud volume levels.
Check that the MASTER VOLUME slider is set to an appropriate level,
reducing the volume if excessive distortion is heard.
p. 11
Strange sounds or noises are heard
when playing with piano sounds.
The CN14 digital piano attempts to reproduce the rich variety of tones
created by an acoustic grand piano as accurately as possible. This
includes damper resonances and other subtle eff ects that contribute
to the overall piano playing experience.
While these additional eff ects are intended to enhance the realism of
the instrument, it is possible to reduce their prominence, or disable
them altogether using the sound settings.
p.29
p.30
Pe
d
a
ls
The pedals are unreliable or do not
function at all.
Check that the pedal cable is fi rmly connected to the instrument.
p. 46
When depressing a pedal, the pedal
board fl exes and is not fi rm.
Check that the pedal support bolt is fully extended.
p. 46
The top 18 notes of the keyboard
sustain for longer than neighbouring
notes, even when the damper pedal
is not pressed.
This is the correct behaviour, and intended to reproduce the undamped
notes (typically the top two octaves) of an acoustic grand piano.
—
Troubleshooting
