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KaVo MASTERsurg, Service Manual

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KaVo MASTERsurg Service Manual Download Page 11

11

Motor runs slowly without pressing the foot control

The foot control is defective, please send us your device to repair as described below.

Please always send us the following components for the repair (the instruments are 

not needed in this case)

1. Motor and motor cable
2. Foot control
3. MASTERsurg or EXPERTsurg device

•

On the website: KaVo & Nobel Biocare Surgery Service, you can request a shipping package 

with return note to send your device to KaVo factory repair

•

If you need a loan, you can also order it on the website: KaVo & Nobel Biocare Surgery Service

•

For any further questions, you can contact the Help and Technical Support (+41916100556)

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Summary of Contents for MASTERsurg

Page 1: ...1 Helpdesk Tool KaVo MASTER and EXPERTsurg...

Page 2: ...2 Please select your device on the pictures...

Page 3: ...3 Overview MASTERsurg Please select one category Home...

Page 4: ...4 Overview 1 Instrument 2 Motor 3 Motor Cable Home 1 2 3...

Page 5: ...Please select one category Please select one of the defects listed below Wireless foot control MASTERsurg does not respond no connection Motor runs slowly without pressing the foot control Foot contro...

Page 6: ...following points in their order 1 Establish a connection between foot control and MASTERsurg 2 Replace the batteries of the foot control 3 Please check whether the magnetic pin is present in the foot...

Page 7: ...n process 2 Press and hold down the speed button on the wireless foot control for at least 1 second 3 Release the speed button and then press both the left and the right button of the wireless foot co...

Page 8: ...in lug of the speed button and take the speed button off the wireless foot control Pull the button bar including the pump button program button and motor direction button slightly upwards and take it...

Page 9: ...ontrol On the other side of the wireless foot control press down the snap in lug of the speed button and take the speed button off the wireless foot control You should see a glued magnet on the bottom...

Page 10: ...able 2 Foot control 3 MASTERsurg device On the website KaVo Nobel Biocare Surgery Service you can request a shipping package with a return note to send your device to KaVo factory repair If you need a...

Page 11: ...not needed in this case 1 Motor and motor cable 2 Foot control 3 MASTERsurg or EXPERTsurg device On the website KaVo Nobel Biocare Surgery Service you can request a shipping package with return note t...

Page 12: ...ow to order a new one Please select one of the points listed below Defective within the warranty period of 12 months stated by KaVo Defective out of warranty period of 12 months stated by KaVo How to...

Page 13: ...e website KaVo Nobel Biocare Surgery Service you can request a shipping package with a return note to send your device to KaVo factory repair If you need a loan you can also order it on the website Ka...

Page 14: ...ty period of 12 months stated by KaVo The motor cable can not be repaired by us You can order a new motor cable from your specialist dealer quoting the specification of our manufacturer number 1 009 1...

Page 15: ...15 How to order a new motor cable You can order a new motor cable from your specialist dealer quoting the specification of our manufacturer number 1 009 1700 motor cable S600 Home...

Page 16: ...16 Instruments defective Please select your defective instrument Home...

Page 17: ...listed below Drill does not hold in the collet Drill can not be removed from the clamping forceps One touch calibration failed Push button cap caught No light on the instrument Instrument makes scrat...

Page 18: ...Drill does not hold in the collet Drill can not be removed from the clamping forceps Clamping jaws cannot be opened closed as usual One touch calibration failed No light on the instrument Instrument...

Page 19: ...invoice If the instruments are defective within the specified 12 months after a repair only in our factory repair please enclose a copy of the last delivery note On the website KaVo Nobel Biocare Surg...

Page 20: ...low Exchange the KaVo mini LED Retaining ring for coolant cable attachment no longer holds O rings exchange Motor makes scratching grinding noise Surgery motor has occasional misfunctions during treat...

Page 21: ...l down Pull the retention ring off while twisting slightly Push the old KaVo Mini LED lamp out of the mount with your fingernail and remove it Insert the new KaVo Mini LED lamp into the recess such th...

Page 22: ...New rubber balls can be ordered separately from your specialist dealer specifying our manufacturer number 1 009 2434 Ball Pull the retention ring off while twisting slightly Remove the rubber balls w...

Page 23: ...rdered from your specialist dealer under the specification of our manufacturer number 1 010 7025 SET Micro Motor Press the O ring between your fingers to form a loop Push the O ring to the front and r...

Page 24: ...e send the motor with the motor cable to repair On the website KaVo Nobel Biocare Surgery Service you can request a shipping package with a return note to send your device to KaVo factory repair If yo...

Page 25: ...25 Download instructions for use Should you need the instructions for use again you can download them under the following link in our download center http www kavo com download center Home...

Page 26: ...n failed The motor sign is yellow The foot controller sign is yellow Touchscreen without function Service sign tool sign in green yellow red shows up The speed torque of the instrument doesn t match t...

Page 27: ...e pump sign is yellow Ensure that the cable set is connected and that the detection switch has been inserted on the right side If this does not help your device is defective and must be sent to repair...

Page 28: ...able 2 Foot control 3 MASTERsurg device On the website KaVo Nobel Biocare Surgery Service you can request a shipping package with a return note to send your device to KaVo factory repair If you need a...

Page 29: ...tor cable from the device and restart the device without a connected motor cable main switch ON Reinsert the engine cable after the boot process 2 Motor cable defective please test another motor cable...

Page 30: ...again with another instrument If the calibration is successful please click HERE 2 If the calibration continues to fail with an attached instrument perform a calibration without an attached instrumen...

Page 31: ...e done by a professional trained by KaVo or in a shop trained by KaVo Perform the safety check STK as described in the KaVo technician s instructions The urgency of the service check is indicated on t...

Page 32: ...to perform a software update first All the necessary information to do a software update can be found at this link http www kavo com mastersurg software update 140 If the software update does not help...

Page 33: ...torque cannot be selected If you can not select the maximum speed or the max torque as desired please check the program icon or choose Free application Also make sure that the correct instrument tran...

Page 34: ...ument doesn t match with the indicated values The Master and Expertsurg surgery program has no automatic instrument detection Please make sure that the correct instrument transmission has been presele...

Page 35: ...n error code Please use the instructions for use and the error code to check the cause of the error All important error codes are listed in the instructions for use e g Warning E42 or E47 Hardware fai...

Page 36: ...36 Overview EXPERTsurg please select a category Home...

Page 37: ...ol Please select one category Please select one of the defects listed below Foot control EXPERTsurg does not respond no connection Motor runs slowly without pressing the foot control Foot control is b...

Page 38: ...se work of the following points in their order 1 Please check the connection between the foot control and the device 2 Please check whether the magnetic pin is present in the foot control 3 If the top...

Page 39: ...able 2 Foot control 3 EXPERTsurg device On the website KaVo Nobel Biocare Surgery Service you can request a shipping package with a return note to send your device to KaVo factory repair If you need a...

Page 40: ...n failed The motor sign is yellow The foot controller sign is yellow Touchscreen without function Service sign tool sign in green yellow red shows up The speed torque of the instrument doesn t match t...

Page 41: ...41 Back to the start...

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