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TROUBLESHOOTING
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables on receiver input
3. Receiver and TV set correctly connected by a Scart or cinch cable
4. Audio connections are made to Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem
Cause
Remedy
“No or bad signal!” warning
appears on some or all channels
Antenna signal of satellite
reception system missing or
faulty. Incorrect LNB frequencies
set in “Antenna Confi guration”
menu.
Consult an antenna specialist
to have it checked and repaired
as necessary. On “Installation”
menu check LNB confi guration
for the satellite in question: High
L.O. “10.600” GHz, Low L.O.
“9.750” GHz, and Limit frequency
L.O. “11.700 MHz”, and change
as necessary.
Remote control no longer
responds
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1, as described
in operating manual under
“Remote Control RC 660”; check
batteries
Wrong time being displayed
The “Summertime” setting is
wrong. An incorrect time was
imported from the reception
signal
Check summer time on the
“Settings” - “Date and Time”
menu, and change as necessary
Switch off receiver at mains
switch from current channel, e.g.
ARD or ZDF, wait 10 seconds
and then switch back on
The following channels cut out
or "Poor signal or no signal!” ap-
pears: DSF, Tele 5, HSE 24 and
Sonnenklar TV
DECT telephones are operating
on the same frequency as these
channels. Interference may occur
due to inadequate level or poor
shielding of cable
Consult your antenna specialist
Videotext cannot be called up
using the TV set remote control
The Videotext signal is not being
transmitted over the HDMI inter-
face. The HDMI standard defi ni-
tions do not provide for transmis-
sion of Videotext
Call up Videotext by pressing the
button on the receiver remote
control, as described in the chap-
ter “Videotext”
