6.4 Troubleshooting guide
SYMPTOMS
POSSIBLE CAUSES
WHAT YOU SHOULD DO
1 The computer does not react,
behaves erratically orfreezes" in
the middle of a game
Batteries weak or bad
Replace batteries
Batteries not inserted properly
See Fig 1
Static discharge or electrical
disturbance has caused the computer
to lock up
Press ACL key as described in section
6 1
2 The computer refuses to accept a
move or key presses but keeps
sounding the error beep
Is it your turn? (look at the color lamps)
Is your king in check? (CHECK lamp)
Will your move put your king into
check
7
Are you trying to castle incorrectly
7
(check the rules)
Did you move the rook first when
castling
7
Make sure you are familiar with the
chess rules (read the “Rules of Chess"
manual) Use the piece keys to confirm
the board position use TAKE BACK to
reconstruct the last move
The computer is still thinking (color
light flashing)
Press PLAY to interrupt the thought
process
The computer is trying to show you a
move (perhaps from the last game)
Press a piece on the square indicated
3 The computer cheats or makes
illegal moves
It has made a special move like
— En passant
— Castling (king or queen side)
— Pawn promotion
Make sure you are familiar with the
chess rules (read the"Rules of chess’
manual) Use the piece keys to confirm
the board position, use TAKE BACK to
reconstruct the last move
Your board position is not correct,
some pieces have been displaced
Verify the board position (see section
45)
Batteries are running out
Replace batteries
4 The computer will not play a
move
NON AUTO function is on
Press NON AUTO to turn it off. then
press PLAY
You are in help mode F and have
made a move that is not in the
openings (see Chapter 5)
Press PLAY to continue or TAKE
BACK to try another move (see
section 5 5)
You are playing a study position and
have made an incorrect move (see
section 5.6)
Press PLAY to continue or TAKE
BACK to try another move (see
section 5.6)
5 Computer is silent
Help mode H is set (see section 5.4).
Press COACH to set help mode G
6 Chessboard square or key does
not respond correctly OR lights do
not come on correctly
Faulty contacts Check as follows
Remove batteries, reinstall them, hold
the NEW GAME key down while
switching the computer on You can
now test square and key Press the
ACL key m the back to return to
normal play
Consult Service Centre if error persists
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