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09/2009

OPERATOR

 

TELEPHONE SET

TECHNICAL REFERENCE AND USER GUIDE

Summary of Contents for OP50

Page 1: ...09 2009 OPERATOR TELEPHONE SET TECHNICAL REFERENCE AND USER GUIDE ...

Page 2: ...OPERATOR TELEPHONE SET TECHNICAL REFERENCE AND USER GUIDE SEPTEMBER 2009 ...

Page 3: ...II ...

Page 4: ...his document for development and improvement purposes without prior notice Individual products may possess characteristics different from those that have been mentioned in this document due to their differences in software and hardware versions Version Table Software Version Date Version of Guide AAA AAA 14 09 2009 ...

Page 5: ...IV OP50 ...

Page 6: ...e plugs outlets and connection components that are specific to telephones Do not make any connection other than the extension connection of the KAREL telephone system There is no part that you can repair or maintain in your device therefore call the authorized technical service in case of any malfunction Keep your device away from direct sunlight Do not let any liquid substance spill on your devic...

Page 7: ... the hardware and software structures of the OP50 Operator Phone Information in this chapter for which knowledge in mechanics electricity and electronics may be prerequisite aims to introduce structure of the phone The second chapter Installation The methods to be followed for the installation of the OP50 Operator Phone are explained This chapter must be read definitely before the installation by ...

Page 8: ...ALLATION 11 CONNECTION POINTS 11 OP50 INSTALLATION 11 Required Hardware For The Connection 12 Connecting OP50 To The Exchange 13 Defining Extension Number For OP50 14 Number Of OP50s That Can Be Connected To The Exchange And Connection Distances 14 OP50 Usage On Table With Angle Adjustment Or On Wall 15 OP50 Start up State 16 PROGRAM FEATURES 17 PROGRAMMING MENUS 17 CALL OPTIONS 18 Call Diversion ...

Page 9: ...8 Line Access Code 28 PHONE SECURITY 29 Password 29 Phone Lock 29 Phone Unlock 29 MESSAGE 30 Absent Message 30 Message Listen 30 PHONE BOOK 31 Find 31 Add 32 Change 32 Delete 33 SYSTEM SETTINGS 34 Setting Time 34 Setting Date 34 Night Mode 34 Common Pool Entry 35 ACD 35 Parallel Operator 35 APPENDIX 36 Error Messages 36 ...

Page 10: ...ried out easily and rapidly through the keys with special functions that are located below the display The status of the extensions and lines are shown on the Busy Display Panel One touch extension and or line calls can be made over the phone book and programmable keys This facility is valid or MS Series software with the version ACA or better Statuses of the extensions and or lines that have been...

Page 11: ...allest angle x 20 cm height at the biggest angle Operational Temperature 5 oC 40 oC Storing Temperature 20 oC 60 oC Humidity 0 80 Dialing Method DTMF Tone dialing GENERAL APPEARENCE 1 Handset 4 Special Function Keys 7 Navigation Keys 2 HF Speaker 5 Speed Dial Keys 8 Display 3 Voice Control Keys 6 Incoming Call LED 9 Numerical Key Pad ...

Page 12: ...Auto dial Call information Incoming Call Extension 121 Action options that can be taken for the active call and service Call Details The Busy Display Panel shows the status of the extensions lines and some of the system features by means of their corresponding LEDs The extension LEDs display the last 2 digits of the physical numbers of the extensions even if the extension numbers are changed by Fl...

Page 13: ... is active ON External Call Diversion is active ON Handsfree is active ON There is a parked call ON Reminder is active BLINKING Auto Dial is active ON Phone is locked ON Parallel Operator is active ON System error ON Follow Me is active ON Do Not Disturb is active BLINKING Message Waiting or a call is waiting in your queue ON The system is in programming mode ON Auto Attendant ACD is active ON The...

Page 14: ...ched by name or number query through the Find option on that display Search with this Find option can be made in MS Series software with the version ACA or better Detailed information about the phone book has been presented in the relevant section Redial key It dials again the last number that has been dialed This key functions the same way as the Redial option on the display The difference betwee...

Page 15: ... and the console The key is employed when it is required to change the number of the telephone or to reset the connection to the exchange When the key is pressed until the beep is received and then it is released the telephone prompts for the extension number to be put on the data line of the exchange In order to enter the Terminal no AA value of OP50 this key is pressed consecutively to proceed u...

Page 16: ... or one can go on with the conversation The conversation is terminated if the handset is replaced after the H F LED has become off If the handset is lifted during the handset status then the rest of the conversation goes on via the handset Replacing the handset terminates the conversation While the handset is on hook in the event that this key is pressed twice consecutively the other party can be ...

Page 17: ...ated directly or a necessary input is prompted Such as the extension number to which the Follow Me action will be carried out FUNCTION PROGRAMMING FOR THE SPEED DIAL KEYS This feature provides for taking advantage of some functions that have been defined for OP50 in the exchange properties by pressing a single key A user may program for those keys the features presented by the Karel telephone bran...

Page 18: ... to be included into the conference A triple conference is established upon pressing this key again At the time of conference the Mute key can be used in order to provide the interruption of the outgoing voice During the conference using the Leave option on the screen with Enter key or replacing the handset provides extension to leave the conference But this case does not end the conversation betw...

Page 19: ...Pool are selected respectively Upon the displayed warning Press Key the memory key that will be used for door phone conversation is pressed In case there is another function or extension number that has previously programmed for that key it will be deleted Once the key to be employed has been selected the prompt Register no is displayed Each user has a capacity of 9 numbers reserved for her him A ...

Page 20: ...e are five connection points and a switch that provides selection between the low high voice levels Connections and their characteristics have been illustrated below 1 ISDN Connection 2 Optional Connection 3 Optional Connection 4 Handset Connection 5 Headset Connection 6 Ring Tone Low High ...

Page 21: ...A B terminal connections In addition to the telephone data cable another cable that can be used during installation is the system data cable which is distributed as one for each exchange One end of the system data cable has been attached to its connection box On the other there is a connector at the free end of the cable which is fit for the KTS serial data port socket of the corresponding exchang...

Page 22: ...will be explained in the next section Cabling of the telephone while there is another device connected to the KTS line of the exchange 1 Parallel connection should be made from the connection box of the device that has previously been connected to the KTS line to the wires that carry data white 12 VDC blue and ground black signals and this connection should be made in the same order to the connect...

Page 23: ...TE When number of another extension of the exchange is entered to OP50 the speech channel is activated however the data line does not function Number Of OP50s That Can Be Connected To The Exchange And Connection Distances 1 The OP50 telephones can be connected to the first 16 extensions of the exchange 2 Number of OP50s that will be connected to the exchange and accessories using the external data...

Page 24: ...al holes 8 cm apart from each other appropriate for the anchor plug and screws must be placed on the vertical surface where the telephone will be hung The anchor plugs must be placed in the holes and the screws must be placed in these plugs such that their heads are 3 mm outside of the hanging surface Then the telephone s leg must be adjusted to its horizontal position and as shown in the figure b...

Page 25: ...ange refer to the section Phone Settings Settings of telephone set are not cleared as the exchange is shut down and then powered If the telephone set has previously been connected to the system and if it is connected again after having been removed then it gets ready for use within a few seconds In that short period first the version information of OP50 then the Terminal No AA message appear on th...

Page 26: ... use of the flexibly functional selection key that is under the option menu that appears on the display or specially functional MENU key while the telephone is off hook and dial tone is being received The programming features consist of 6 main menus and their submenus Characteristics of the entire menus have been explained below ...

Page 27: ...ously activated Follow Me No answer feature Auto Dial The telephone automatically calls the corresponding number when the auto dialer is activated If the called party is busy then the calling action is performed repeatedly in every 15 seconds As soon as the busyness of the opposite party is over the telephone notifies that by ringing itself or by short beep This feature can be deactivated by using...

Page 28: ...es not deleted from the list When user wants to see the all missed calls that will have the opportunity to see this missed call again Answered Information about the most recent 20 Answered Calls can be successively viewed including source and time of the call In the event that there are more than one Answered Calls they can be browsed by using the navigation keys on the display In case the source ...

Page 29: ...l Press Key Register No o Feature Press Key o Follow Me o Call Back Key o Do Not Disturb Key o Phone Lock Key o Conference Key o Night Mode Key o Auto Dial Key o Message Listen Key o Auto Setting Option1 Option2 Option3 Option4 Clear All Do Not Disturb o Enable Disable Background Music o Enable Disable Reminder o Without Message Time o With Message Time Please Leave Message o Disable Eprom Version...

Page 30: ...key until the single short beep is received the first function will have been assigned and the second function will have been assigned when the LED is observed to be lighting in red by pressing the key until the short beep is received for the second time for 1 second The keys become active after the programming mode is exited The assignments performed on these keys cannot be cancelled one by one h...

Page 31: ...ng mode is exited and those keys are pressed the extension that has been stored on the key is directly called In addition to the calling function status of the extension which has been programmed as the first function of the programmable keys can be viewed by the LED next to it as described below Extension Status LED Status On Hook Off Busy Continuously On Ringing Blinking Calling the Operator Bli...

Page 32: ... out of the service options that have been specified in the user s guide can be assigned to the programmable keys by entering the Feature codes Press Key The key on which the programming will be done is pressed for a short or a long period in order to select the first or the second function respectively Register no Afterwards the Register no menu is displayed In this menu the display cursor enable...

Page 33: ... the Function Follow Me Key menu is displayed Through the down key the desired feature is reached in this menu After the user has reached the function s he wants confirms it by pressing the Enter key If the selected function has previously been set on any key before then the pre programmed key is cancelled and the new one is used this system is like the one in the extension programming The functio...

Page 34: ...L 7 Func2 L 19 2 key Func1 L 2 Func2 L 14 10 key Func1 L 8 Func2 L 20 3 key Func1 L 3 Func2 L 15 11 key Func1 L 9 Func2 L 21 4 key Func1 L 4 Func2 L 16 12 key Func1 L 10 Func2 L 22 5 key Func1 L 5 Func2 L 17 13 key Func1 L 11 Func2 E 23 6 key Func1 L 6 Func2 L 18 14 key Func1 L 12 Func2 E 24 Option 3 1 key Func1 CP 00 Func2 CP 12 9 key Func1 CP 06 Func2 CP 18 2 key Func1 CP 01 Func2 CP 13 10 key F...

Page 35: ...o the exchange can be listened to This option can be employed especially for the lines that are put on hold Listening to music option is deactivated by Disable Reminder Without message It provides for receiving of the reminder tone until the telephone is picked up and then hanged up at the time of reminding which has been entered in HHMM With message Following the entry of the reminder time in HHM...

Page 36: ...headset offers three different options as disable with handsfree and without handsfree Disable mode is already active when the headset option is selected for the first time It is employed for canceling the different later options When With handsfree is selected the telephone is picked up through the headset while it is on hook by the fast handsfree key Upon pressing it again the headset is turned ...

Page 37: ...e call has been made is done Line Access Code With this facility the number information of the call will come with the information of the line access code which has been defined before When the facility is selected there is a cursor which supplies maximum 1 digits to be entered displayed on the screen With this cursor the desired line access code is entered and then it is confirmed in order to be ...

Page 38: ...word of her his own By the Change option an existing password can be changed First of all the old password is entered and confirmed and then the new one is entered The new password will be active for later operations If new password is not entered before returning back to the top menu password is canceled out By the Cancel option the currently used password is cancelled and operation requiring a p...

Page 39: ... instead the calling party hears the recorded message The maximum message duration is 30 seconds If one uses the phone for any reason such as making a call the Absent Message is canceled Message Listen You can successively listen to the messages you have received With the message key which informs that there is a new message through the related LED which blinks the new message can easily be listen...

Page 40: ...options are also presented to the user Note that while operations related to the entire options are being done the up key on the display can be employed for deleting letters or figures Submenu titles Find o Find By Name Name o Find By Number No Add o Name No Change o Find By Name Name o Find By Number No o Constant Message Record Message Delete o Find By Name Name o Find By Number No o Clear All F...

Page 41: ...e records are being displayed the query Change is also displayed The user initiates the change operation by pressing the Enter key After the necessary changes have been made on the record the user terminates the change operation by pressing the Enter key again Find by name By using this menu characters are entered and the change operation is performed When the OP telephone set finds the matching n...

Page 42: ...ain to enter the number of the entry Storing operation is completed by pressing the Enter key again The display cursor enables data entry when typing letters on the display is required name or permanent message Until the letter to be typed appears on the display the corresponding key is repeatedly pressed without any break In order to type the next letter corresponding key of that letter is presse...

Page 43: ...D o Enable Disable Parallel Operator o Enable Disable Setting Time HH MM In this menu the display cursor enables data entry and the user is required to enter the system time in 24 hour format As soon as the user enters the hour the character automatically appears on the display and the user is expected to enter the minute Setting Date DD MM YY In this menu the display cursor enables data entry As ...

Page 44: ...rator enters it That number should be of 2 digits in the range 00 99 for OP50 No It prompts the operator for the number to be stored in the common pool The number does not need to start with line access code ACD Enable ACD is put on line Disable ACD is put off line Parallel Operator Enable Parallel operator is put on line Disable Parallel operator is put off line ...

Page 45: ...c period of time After the Clear option is confirmed by using the Enter key any process can be done 3 In the event that an incorrect operation is done while in the programming mode the error message is displayed for one second The user receives erroneous action tone from the handset during that period No key pressed in the meantime is detected and the telephone returns to the upper menu after the ...

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