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If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
Make sure the power switch is ON.
Ensure the power outlet is operational.
Ensure the power cord is not damaged.
Ensure the power plug is connected firmly to the outlet.
PICTURE BUT NO SOUND ON TV
Ensure the audio jacks are securely connected.
Ensure the audio connector is not damaged.
Ensure the volume is turned up in setup.
Ensure you have entered the correct AV input for your TV.
Ensure the audio is not to mute.
SOUND BUT NO PICTURE ON TV
Ensure the video jacks are securely connected.
Ensure you have entered the correct AV input for your TV.
Ensure the video connector is not damaged.
Ensure you have set the machine’s VIDEO setting s correctly.
“NO DISC” DISPLAYED
Ensure you have put the disc on the tray.
Ensure the disc is not upside down.
Ensure the disc is not distorted, stained or scratched.
Ensure to play a compatible disc in the unit.
“BAD DISC” DISPLAYED
Ensure the disc is not warped, damaged or deformed.
Ensure the disc is not badly stained or damaged.
Ensure the disc format is compatible with the player.
Please check whether you have tried to play a software CD.
if so ,please restart the machine.
Troubleshooting
